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DTDC Express Senior Executive - CRM Interview Questions and Answers

Updated 4 Aug 2023

DTDC Express Senior Executive - CRM Interview Experiences

1 interview found

Senior Executive - CRM Interview Questions & Answers

user image Mahalakshmi Rajkumar

posted on 4 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Introduce a out your self
Round 2 - HR 

(1 Question)

  • Q1. Salary expectation office norms

Interview Preparation Tips

Interview preparation tips for other job seekers - Good concern to work with

Interview questions from similar companies

I applied via Referral and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is FMCG .
  • Ans. 

    FMCG stands for Fast Moving Consumer Goods, which are products that are sold quickly and at a relatively low cost.

    • FMCG products are typically non-durable goods that are consumed or used up quickly, such as food, beverages, toiletries, and cleaning products.

    • These products are sold in large quantities and at a low profit margin, but generate high sales volume due to their high demand.

    • FMCG companies often rely on extensiv...

  • Answered by AI
  • Q2. How to develop the distribution
  • Ans. 

    Developing distribution involves identifying target markets, creating a distribution strategy, and building relationships with distributors.

    • Conduct market research to identify potential target markets

    • Create a distribution strategy that aligns with the company's goals and objectives

    • Build relationships with distributors by offering incentives and providing excellent customer service

    • Regularly evaluate and adjust the distr...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good interview I try to improve my self

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About past experience of work

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prompt and bold to answer and should be able respond accurately

I applied via Naukri.com and was interviewed before Jun 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why leaving ur previous job
  • Q2. Few more general questions like how much the experince and what is theskiils sets
Round 3 - One-on-one 

(1 Question)

  • Q1. Related to past experience
Round 4 - Technical 

(1 Question)

  • Q1. Normal practical question as per the profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process is easy. Be confident because confidence is the key for success

I applied via Job Portal and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How would you manage business development?

Interview Preparation Tips

Interview preparation tips for other job seekers - Have to share your customer centric approach.

I applied via Naukri.com and was interviewed in Dec 2021. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Why do you want to leave the current job?
  • Q2. Details about experience and location.
  • Q3. Salary and hoke expected
Round 2 - Technical 

(2 Questions)

  • Q1. It was internal audit that what is walk through?
  • Ans. 

    A walkthrough is a method used in internal audit to review and assess the effectiveness of controls and processes.

    • A walkthrough involves following a transaction or process from start to finish, examining the controls in place and identifying any weaknesses or gaps.

    • It helps auditors gain an understanding of how a process works and how controls are implemented.

    • During a walkthrough, auditors may interview employees, revie...

  • Answered by AI
  • Q2. How you differentiate between internal control and internal audit
  • Ans. 

    Internal control refers to the processes and procedures implemented by management to ensure the achievement of objectives, while internal audit is an independent function that evaluates the effectiveness of internal controls.

    • Internal control is a system put in place by management to safeguard assets, ensure accuracy of financial records, and promote operational efficiency.

    • Internal audit is an independent function that ...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Just about the experience I have and why am I changing.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you changing profile please take a wise advice first.
Study before interviews about the company and topic.
Read the JD carefully.
Ask your all doubts to recruiter.

Interview Questionnaire 

3 Questions

T cods in SAP in logistics tool

  • Q1. Regarding work experience
  • Q2. On process, in given role.
  • Q3. Previous experience s

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive
Need to give our 100%
Need to no about the technical support of man power
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. My resume details questions
  • Q2. My personal details

Interview Preparation Tips

Interview preparation tips for other job seekers - ECOM EXPRESS Asst Manager post calls letter NANDURA DC (NAN DC)
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - HR 

(1 Question)

  • Q1. Basic question for yor previous experience
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. About your overall experience

DTDC Express Interview FAQs

How many rounds are there in DTDC Express Senior Executive - CRM interview?
DTDC Express interview process usually has 3 rounds. The most common rounds in the DTDC Express interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for DTDC Express Senior Executive - CRM interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DTDC Express. The most common topics and skills that interviewers at DTDC Express expect are Customer Complaints, Customer Service, Customer Handling, Customer Relationship and Handling Customer Queries.

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DTDC Express Senior Executive - CRM Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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DTDC Express Senior Executive - CRM Salary
based on 12 salaries
₹2 L/yr - ₹4.4 L/yr
17% less than the average Senior Executive - CRM Salary in India
View more details

DTDC Express Senior Executive - CRM Reviews and Ratings

based on 6 reviews

4.9/5

Rating in categories

3.7

Skill development

4.1

Work-life balance

4.9

Salary

4.6

Job security

4.9

Company culture

3.6

Promotions

4.1

Work satisfaction

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