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DTDC Express Senior Executive - CRM Interview Questions and Answers

Updated 4 Aug 2023

DTDC Express Senior Executive - CRM Interview Experiences

1 interview found

Senior Executive - CRM Interview Questions & Answers

user image Mahalakshmi Rajkumar

posted on 4 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Introduce a out your self
Round 2 - HR 

(1 Question)

  • Q1. Salary expectation office norms

Interview Preparation Tips

Interview preparation tips for other job seekers - Good concern to work with

Interview questions from similar companies

I applied via Job Portal and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How would you manage business development?

Interview Preparation Tips

Interview preparation tips for other job seekers - Have to share your customer centric approach.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I appeared for an interview before Jan 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Having Past 5 years Experience with DHL warehousing
  • Q2. Confused relating this question

Interview Preparation Tips

Interview preparation tips for other job seekers - i have previous 5 years experience wih DHL supply chain warehousing

I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. They asked my previous job profile and my future prospects

Interview Preparation Tips

Interview preparation tips for other job seekers - Have good knowledge about your profile and clear your vision and mission

Interview Questionnaire 

3 Questions

T cods in SAP in logistics tool

  • Q1. Regarding work experience
  • Q2. On process, in given role.
  • Q3. Previous experience s

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive
Need to give our 100%
Need to no about the technical support of man power

I applied via Naukri.com and was interviewed in Dec 2021. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Why do you want to leave the current job?
  • Q2. Details about experience and location.
  • Q3. Salary and hoke expected
Round 2 - Technical 

(2 Questions)

  • Q1. It was internal audit that what is walk through?
  • Ans. 

    A walkthrough is a method used in internal audit to review and assess the effectiveness of controls and processes.

    • A walkthrough involves following a transaction or process from start to finish, examining the controls in place and identifying any weaknesses or gaps.

    • It helps auditors gain an understanding of how a process works and how controls are implemented.

    • During a walkthrough, auditors may interview employees, revie...

  • Answered by AI
  • Q2. How you differentiate between internal control and internal audit
  • Ans. 

    Internal control refers to the processes and procedures implemented by management to ensure the achievement of objectives, while internal audit is an independent function that evaluates the effectiveness of internal controls.

    • Internal control is a system put in place by management to safeguard assets, ensure accuracy of financial records, and promote operational efficiency.

    • Internal audit is an independent function that ...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Just about the experience I have and why am I changing.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you changing profile please take a wise advice first.
Study before interviews about the company and topic.
Read the JD carefully.
Ask your all doubts to recruiter.

I applied via Naukri.com and was interviewed before Jun 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why leaving ur previous job
  • Q2. Few more general questions like how much the experince and what is theskiils sets
Round 3 - One-on-one 

(1 Question)

  • Q1. Related to past experience
Round 4 - Technical 

(1 Question)

  • Q1. Normal practical question as per the profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process is easy. Be confident because confidence is the key for success
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About past experience of work

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prompt and bold to answer and should be able respond accurately
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

20minutes GD with a group of 5candidate related to Logistic topic

Round 2 - Technical 

(1 Question)

  • Q1. About yourself & Company
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Not Selected
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Your experience and education background
  • Ans. 

    I have a Bachelor's degree in Business Administration and 5 years of experience in retail management.

    • Bachelor's degree in Business Administration

    • 5 years of experience in retail management

    • Managed a team of 15 employees at previous job

    • Implemented successful sales strategies to increase revenue

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Know the process of your work experience and role with problem solving...

DTDC Express Interview FAQs

How many rounds are there in DTDC Express Senior Executive - CRM interview?
DTDC Express interview process usually has 3 rounds. The most common rounds in the DTDC Express interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for DTDC Express Senior Executive - CRM interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DTDC Express. The most common topics and skills that interviewers at DTDC Express expect are Customer Complaints, Customer Service, Customer Handling, Customer Relationship and Handling Customer Queries.

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DTDC Express Senior Executive - CRM Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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DTDC Express Senior Executive - CRM Salary
based on 12 salaries
₹2 L/yr - ₹4.4 L/yr
17% less than the average Senior Executive - CRM Salary in India
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DTDC Express Senior Executive - CRM Reviews and Ratings

based on 6 reviews

4.9/5

Rating in categories

3.7

Skill development

4.1

Work-life balance

4.9

Salary

4.6

Job security

4.9

Company culture

3.6

Promotions

4.1

Work satisfaction

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