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Customer Support Executive
DriveX
posted 1d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Handle inboundand outbound customer calls in a professional and friendly manner.
- Addresscustomer inquiries and resolve customer issues or concerns.
- Always maintaina positive and empathetic attitude toward customers.
- Follow up withcustomers to ensure their queries or complaints are resolved effectively.
- Maintainaccurate records of customer interactions, comments, and complaints.
- Escalateunresolved queries or technical issues to the appropriate departments.
- Stay updated oncompany products, services, and policies to provide accurate information tocustomers.
- Providefeedback on process improvements based on customer interactions and trends.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Support Executive roles with real interview advice
What people at DriveX are saying
Rating based on 1 Customer Support Executive
review
Anonymous · Customer Success, Service & Operations
in Bangalore / Bengaluru
Likes
It's was warst experience working with drivex
Dislikes
Manager behavior and roud to against he will not except his fault he will blame on us
- Salary - Poor+4 more
Customer Support Executive salary at DriveX
reported by
1
employee
with 8
years exp.
₹3.1
L/yr - ₹4
L/yr
27%
more
than the average Customer Support Executive Salary in India
View more details
What DriveX employees are saying about work life
based on 17 employees
Strict timing
Monday to Saturday
Within city
Day Shift
DriveX Benefits
View more benefits
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