The Tele caller plays a crucial role in the sales and customer service. Their primary objective is to engage with individuals over the phone to promote products/services, provide assistance, gather information. Tele caller is expected to effectively communicate the organizations message, build rapport with callers, and achieve specific performance targets.
Responsibilities
Outbound Calls
Sales
Customer Service
Lead Generation
Data Entry
Relationship Building
Targets Achievement
Script Adherence
Skills required
Proven experience in telemarketing, sales and customer service
Excellent verbal communication skills and a pleasant telephone manner.
Ability to engage with diverse audiences and build rapport quickly.
Persuasive negotiation skills and ability to handle objections effectively.
Good listening skills and ability to empathize with customers concerns.
Basic computer skills and familiarity with CRM software or call center technology.
Results-oriented mindset with a strong drive to achieve targets and goals.
Resilience to handle rejection and maintain motivation in a fast-paced environmen