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60 DreamSetGo Jobs
HNI Experiences - P&C
DreamSetGo
posted 3d ago
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Job Description
About DreamSetGo:
DreamSetGo is a sports travel experiences platform, from the house of Dream Sports which is a sports technology company with brands such as Dream11, and FanCode in its portfolio. DreamSetGo offers sporting events and player-interaction packages to die-hard fans. From match tickets to stadium tours, from flights to hotels, from VIP hospitality to city tours, from exclusive celebrity meet greets to digital experiences, and much more; we curate the most fulfilling sports travel and experiences packages exclusively for popular sporting events around the world.
As a Senior Manager - Product and Operations, you will drive the development and delivery of innovative travel
products while ensuring seamless operational execution for high-net-worth individuals (HNI) and premium
groups. Your role combines product innovation with premium service delivery, ensuring DreamSetGo remains a
leader in luxury sports and experiential travel.
Your Responsibilities:
- Handle customer queries regarding Fares Ticketing and planning customer travel itineraries.
- Close/convert business based on identified customer needs and provide premium customer service.
- Offer relevant Centurion/AmEx value added propositions using detailed knowledge of customer s lifestyle choices.
- Prioritise efficiently fulfil clients requests.
- Accurate timely completion of travel reservations for HNI groups individuals.
- To keep a mandate, follow up on the reporting of Pre Post MICE Group details.
- To be able to draft itineraries based on clients requirements.
- To be able to handle overall execution across all the stages pre, during and post the group execution.
Qualifications:
- Knowledge of high-end, luxury travel lifestyle products, services value propositions
- Good knowledge of International destinations, suppliers, hotels and Sporting Events.
- Knowledge of Destination Visa Rules.
- Good rapport with Consulates / International Airline / Hotels / Domestic International hotel suppliers.
- Experience in managing airline vendor relations.
- Elementary Global Distribution System (GDS) skills.
- 4-10 years of experience in customer service, travel sales, hotel concierge.
About Dream Sports:
Dream Sports is India s leading sports technology company with 250 million users, housing brands such as Dream11 , the world s largest fantasy sports platform, FanCode , a premier sports content commerce platform and DreamSetGo , a sports experiences platform.
Dream Sports is based in Mumbai and has a workforce of close to 1,000 Sportans . Founded in 2008 by Harsh Jain and Bhavit Sheth, Dream Sports vision is to Make Sports Better for fans through the confluence of sports and technology.
Employment Type: Full Time, Permanent
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