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Product Manager - Payments Merchant Services

5-8 years

Mumbai

1 vacancy

Product Manager - Payments Merchant Services

JPMorgan Chase & Co.

posted 8hr ago

Job Description

As a Product Manager in Merchant Services , you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities
  • Defines the value proposition for the product / feature changes and impact to clients.
  • Provides functional expertise in identifying, evaluating list of required network changes in partnership with Payment Network Office
  • Determines initial high-level system impacts, complete deep dive on system impact and determine design approach working with the technology teams
  • Represents changes for Demand Management process and participate in prioritization discussions by categorizing them into Must-Have, Should-Have, Could-Have, and Wont-Have
  • Provides Product support for Merchant Services payment hosts features and functions, including documentation to Technical Implementations, Client Solutions, and other internal business partners
  • Works in close collaboration with Technology partners to deliver required changes to the product offering
  • Creates the requirement Epics and own its end to end execution till post go live
  • Reviews and approve all Epics, User Stories and Test plans to ensure that the requirement is being delivered appropriately. Participate in Agile ceremonies as the product owner.
  • Manages timelines effectively and dependencies while monitoring blockers, liaising with stakeholders and functional partners

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Payments and merchant acquiring expertise - including knowledge of servicing, acquiring, processing, or issuing domains.
  • Demonstrated ability to execute operational management and change readiness activities.
  • Strong understanding of delivery and a proven track record of implementing continuous improvement processes
  • Strong analytical skills and the ability to interpret complex data sets, drawing actionable insights.
  • Proven ability to work independently and drive change.
  • Must have strong organizational skills to plan, organize and schedule resources
  • Experience with technical concepts and working with technical staff as needed.
  • Strong communication and presentation skills, Talent for communication of complex business topics
Preferred qualifications, capabilities, and skills
  • Demonstrated prior experience working in a highly matrixed, complex organization

Employment Type: Full Time, Permanent

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Merchant Services salary at JPMorgan Chase & Co.

reported by 1 employee with 20 years exp.
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₹7.2 L/yr - ₹9.2 L/yr
184% more than the average Merchant Services Salary in India
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