Hiring For Key Account Manager

Role & responsibilities

• Playing an integral role in new business pitches to CXO, Purchase dept with an aim to acquire new customers and retaining existing accounts
• Building strategic relationships with key stakeholders in Hospitals
• Drive CRM tool to gather sales insights for enabling business revenue growth.
• Plan market activation and channel engagement programs
• Lab Head & administrator connect to build a strong relationship
• Invite National conferences & CMEs to engage with consulting Doctors
• Onsite activities to connect with hospital patients
• Plan, forecast and generate Sales
• Penetrate into new accounts Competition account, new diseases, new hospitals
• New hospital tieups
• Penetrate into existing accounts by new test addition and prevent churn
• Drive alignment across the organization for service delivery.
• Champion and Own the Account on following aspects - Strategy, Business Model, Customer Expectations, Customer Value creation, seamless IT-related integrations, credit management, Key stakeholder engagement, doctor connect, engagement plan.
• Ensure service deliverable in line with the Service level Agreement (SLA)

Preferred candidate profile

• 10+ years of experience in managing key accounts, with a strong track record of building and maintaining long-term client relationships
• Ability to identify client needs, develop tailored solutions, and ensure exceptional customer satisfaction while aligning with organizational goals
• Excellent interpersonal, presentation, and negotiation abilities to effectively manage stakeholder expectations and drive account growth