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Manager - Process Excellence - Global Service Centre
DP World
·
3-7 years
Mumbai, Nagpur, Thane + 3 more
1 vacancy
Manager - Process Excellence - Global Service Centre
DP World
posted 18d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Champion and embed a Continuous Improvement (CI) mindset across teams through structured interventions.
- Create engagement programs, workshops, and campaigns to foster a CI culture at all levels.
- Collaborate with leadership to integrate CI principles into daily operations and decision-making.
- Develop and execute change management strategies to ensure seamless adoption of CI initiatives.
- Influence and collaborate with senior leadership, Operational teams, and cross-functional stakeholders to drive process excellence.
- Act as a change agent to foster a culture of continuous improvement
- Lead process transformation initiatives using Lean, Six Sigma, and other CI methodologies.
- Identify inefficiencies, eliminate waste, and enhance process effectiveness
- Implement structured problem-solving techniques to drive sustainable improvements
- Conduct Lean, Six Sigma, and Process Excellence training for teams to build internal capabilities.
- Mentor and coach employees on CI tools, methodologies, and best practices.
- Develop and implement structured learning paths for Operations teams to enhance their process improvement skills.
- Establish governance to review progress on process maturity models, and performance metrics to measure improvement impact.
- Lead governance forums to review progress on CI initiatives and drive accountability.
- Present findings and recommendations to senior leadership for decision-making.
- Minimum of 10+ years of relevant experience in leading continuous improvement initiatives
- Proficiency in lean management practices, tools and methodologies
- Change Management expertise with a proven ability to influence and drive adoption
- Strong analytical capabilities with the ability to derive insights from data and present actionable recommendations
- Strategic thinking with a focus on delivering measurable outcomes
- Excellent communication and stakeholder management skills
- Strong project management capabilities with attention to detail
- Stakeholder Management & Communication - strong ability to collaborate with diverse teams
- Training & Coaching experience to upskill teams on process excellence
- Negotiation & Influencing Skills to align cross-functional teams and drive improvements
- Bachelors degree and above.
- Lean Six Sigma GB/BB or equivalent certification
- Demonstrated experience in managing large-scale lean transformation initiatives within logistics, freight forwarding, or related industries.
Employment Type: Full Time, Permanent
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