Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Premium Employer

DP World

Compare

3.9

based on 739 Reviews

120 DP World Jobs

Associate - NVOCC Operations - Global Service Centre

DP World

3.9

based on 739 Reviews

0-3 years

Mumbai, Nagpur, Thane + 3 more

1 vacancy

Associate - NVOCC Operations - Global Service Centre

DP World

posted 3d ago

Job Role Insights

Flexible timing

Key skills for the job

Data Entry Logistics Automation Testing Trade CRM Freight Forwarding

+ 4 more

Job Description

Role Purpose:

The Associate - Feeder Operation shall be responsible for processing of information (Bookings), ensuring the data integrity and Quality. The position requires attention to detail, efficiency, and the ability to work collaboratively within a team.

Reporting to: Assistant Manager

Key Role Responsibilities:

Strong communication skills, both verbal and written.
Meticulous attention to detail for accurate data entry, including capturing details of documents related to Ocean Transportation.
Organizational skills to manage multiple tasks efficiently, such as accurately inputting information into desired systems following established guidelines.
Customer-focused mindset for exceptional service, meeting deadlines for assigned tasks related to booking creation and updates.
Adaptability to changing priorities and willingness to learn, supporting time-sensitive projects as required by the business.
Team player with a collaborative and positive attitude.
Problem-solving ability to address customer inquiries effectively.
Basic tech proficiency, including CRM tools and software.
Effective time management to meet deadlines and deliver goals as per defined KPIs.
Empathy and patience when dealing with customer concerns, following instructions as mentioned in the Process Manual.
Process dangerous goods documents and updating/correcting bookings according to legal requirements.

Skills Competencies:

Should have good communication skill in English and must have good proficiency in Email Writing skills.
Should have a minimum typing speed of 20 wpm with 95% accuracy.
Problem solving, Excellent communication and interpersonal skills.
Willingness to work in Shifts as per allocated roster and Country to work, fine to work in night shift as well.

Education Qualifications: