Housekeeping Supervisor

Job Description:

Role Overview: As a Housekeeping Supervisor, you will play a key role in maintaining a clean, safe, and comfortable environment for our guests and staff. Your responsibilities will include overseeing housekeeping operations, managing a team of housekeeping staff, and ensuring high standards of cleanliness and hygiene throughout the facility.

Key Responsibilities:

Supervision and Leadership:

Lead, train, and supervise a team of housekeeping staff.

Schedule and organize work assignments to ensure efficient coverage and completion of tasks.

Quality Control:

Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness standards are consistently met.

Address and rectify any issues identified during inspections.

Inventory Management:

Manage and control housekeeping supplies and equipment.

Place orders for cleaning supplies and amenities in a timely manner, ensuring adequate stock levels.

Training and Development:

Provide training to housekeeping staff on cleaning procedures, safety protocols, and customer service standards.

Guest Relations:

Respond promptly and effectively to guest concerns or requests related to housekeeping services.

Collaborate with other departments to ensure a seamless and positive guest experience.

Health and Safety Compliance:

Ensure that all housekeeping activities comply with health and safety regulations.

Implement and monitor proper handling of cleaning chemicals and equipment.

Reporting:

Prepare regular reports on housekeeping activities, including occupancy rates, room turnovers, and cleanliness scores.

Communicate effectively with the management team on housekeeping-related matters.

Requirements:

• Education: High school diploma or equivalent. Additional certification in housekeeping or hospitality management is a plus.
• Experience: Minimum of 2-3 years of experience in housekeeping, with at least 1 year in a supervisory or leadership role.
• Skills:

• Strong leadership and organizational skills.
• Excellent attention to detail.
• Knowledge of cleaning techniques and procedures.
• Effective communication and interpersonal abilities.
• Flexibility:

• Ability to work flexible hours, including weekends and holidays.