Senior Associate, Business Support

Business Function

As the leading bank in Asia , DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the Consumer Banking business.DBS has a full spectrum of products and services, including deposits, investments, insurance ,mortgages ,credit cards and personal loans ,to help our customers realise their dreams and aspirations.

Key Result Areas

• Grow income from Mutual fund distribution business (trail revenue) and Asset under Management (AUMs) for the Bank and achieve the same in line with budgets.
• Conceptualize innovative products leading to overall revenue generation of investment income.
• Co ordinate with regional team for New product approval, update on various business metrics.
• Conduct regular Reviews of existing Mutual Fund schemes and provide inputs in Fund selection Process.
• Prepare effective product updates to be shared with all stakeholders.
• Creating Product awareness among branches through campaign & providing product training to the branches and relationship managers.
• Drive MF penetration and increase awareness and activation of Product across channels (including DigiBank) through Intelligent and intuitive marketing and promotion campaigns.
• Timely roll out of cross-sell campaigns.
  Support Branches and ensuring Timely resolution of branch & customer queries
• Closely work with regional and local Marketing team to drive the digital guidance and Investment literacy initiatives, communication of newsletters market insights to customers.
• Ensure compliance to regulatory guidelines (Internal and External) on a need basis
  Process streamlining and process improvements
• Keep track of new and upcoming regulations for various countries

Measurement criteria

• Revenue achievement
• Timely roll out of cross-sell campaigns
• Timely resolution of branch & customer queries
• Branch Support through channel

Core Competencies

• Communication skills
• Interpersonal Relationship Skills

Requisite skills

• Analytical Skills
• Good Product Knowledge

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements .