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17 Datacultr Jobs
Executive Product Support
Datacultr
posted 1y ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Listening to our B2B Customer s concerns and handling product related complaints or queries
on TAT basis.
- Contribute ideas to resolve customer problems to improve productivity.
- Maintain and update customer documentation as needed.
- Handle customer complaints, provide appropriate solutions and alternatives within the time
limits; follow up to ensure resolution.
- Actively listen to the concerns with a Solution Oriented approach.
- Manage transactions over CRM.
What you should have :
- Must have 6 months 3 years of experience required in any Customer Support Process or
Role i.e. preferably from a Technical Process or IT company.
- Smart Freshers good with Communication skills can apply.
- Active Listener.
- Must be proficient in any of the above mentioned languages along with English.
- TAT oriented approach.
- Good working knowledge with Microsoft Excel or Microsoft Suite.
- Excellent communication and interpersonal skills.
PERKS & BENEFITS
- OT Benefits
- Medical Benefits
- Upskilling for free
- Exciting work culture
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Product Support Executive roles with real interview advice
What people at Datacultr are saying
Product Support Executive salary at Datacultr
reported by
2
employees
with 3
years exp.
₹3.4
L/yr - ₹4.3
L/yr
18%
less
than the average Product Support Executive Salary in India
View more details
What Datacultr employees are saying about work life
based on 12 employees
Flexible timing
Monday to Friday
No travel
Datacultr Benefits
Submitted by Company
Health Insurance Soft Skill Training Flexible Shift Timings
Submitted by Employees
View more benefits 
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