726 Product Support Jobs

IENERGIZER IS HIRING - Customer Success Engineer - E-Com SaaS Integration @ Noida Location.

Interested please reach out Sharandeep Kaur at sharandeep.kaur@ienergizer.com or contact at 9266364422.

Requirements:

• Expertise in API integrations (REST and SOAP) and troubleshooting.
• Experience working with product data feed formats (XML, TXT, CSV, JSON) and familiarity with FTP protocols.
• Strong working knowledge of Excel and HTML.
• Minimum 2 years of experience in a client-facing technical role within SaaS, ideally in onboarding or customer success.
• Proven ability to manage multiple complex client projects simultaneously.
• Strong problem-solving skills with a focus on client satisfaction.
• Excellent time management and prioritization skills.
• Client Success Engineer - Strong documentation and process development skills.
• Strong communication and presentation skills, both written and verbal.
• Preferred Qualifications Proficiency in additional languages is an advantage.
• Experience in developing and delivering software training content.
• Proven experience in guiding API integrations and troubleshooting complex technical issues.
• Experience working with enterprise-level clients and/or in the e-commerce industry.
• Familiarity with remote-based training tools.
• Project management experience or certification is a plus.

Shifts: US / Rotational + 5 Days Work from Office only.

Note : NO CABS