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9 NVS Travel Solutions Jobs
Product Support Executive
0-1 years
Bangalore / Bengaluru
1 vacancy
Product Support Executive
NVS Travel Solutions
posted 2mon ago
Job Role Insights
Key skills for the job
Job Description
This is a Role for an extroverted software tester with great written & oral communication or a product support executive. Any one well versed with any transport management applications such as Routematic/ Moveinsync, etc will be looked upon favourably. Work would be in shifts 6am to 3 pm first shift / 11am to 8pm second shift.
Responsibilities
Key Responsibility Areas (KRAs)
- Learn the product well and providing timely & accurate assistance to users
- Understand user/product lifecycle and proactively intimate users to take action
- Collect and update data and configurations into the product.
- Generate business intelligence from the product when required.
KPIs
- Volume of users managed/supported effectively
- Quality of support provided
Pre-Requisites:
- Exceptional comfort with excel and managing/ manipulating data
- Exceptional quality of communication (clarity, proactiveness & closed-loop communication) on both oral and written channels.
- Product company background as a software tester/ customer support executive.
- Flair for understanding user needs and how technology works.
- Proven ability to follow process and
- organised/structured approach to work
- Minimum 1 year of work experience.
Qualifications
- [ECTC range :upto 21k/m (1yrs)
- Max Hike 30%
- Notice period :Joining at the Earliest.
- Shift timing: 6am to 3 pm first shift / 11 am to 8pm second shift.
- Total experience: 1 years
- Relevant experience: transport management
- Skill 1: oral & written communication
- Skill 2: Excel experience.
- Will 1: to work from the office and change shifts in case of emergency.
- Will 2: to sign an agreement to work for 2 years & submit originals
- Work Type: work From Office:
Employment Type: Full Time, Permanent
Functional Areas: Manufacturing
Read full job description What people at NVS Travel Solutions are saying
What NVS Travel Solutions employees are saying about work life
based on 7 employees
Monday to Saturday
No travel
Day Shift
NVS Travel Solutions Benefits
Submitted by Company
Job Training Soft Skill Training Education Assistance 
Cafeteria
Submitted by Employees
Free Transport 
Free Food 
Team Outings 
Education Assistance 
Soft Skill Training 
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NVS Travel Solutions Bangalore / Bengaluru Office Locations
Bengaluru Office
Headquarter
No 3 1st Floor, 1st Main Rd, Tavarekere, Bhavani Nagar, S.G. Palya
Bengaluru
560029
560029
Bengaluru/Bangalore, Karnataka Office
NO 57, 2nd Floor, 13th Main, Jayanagar 4th Block (East)
Bengaluru/Bangalore, Karnataka
560011
560011
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