Product Support Executive Interview Questions and Answers

To troubleshoot Microsoft Word crashing, start by checking for updates and repairing the installation.

• Check for updates and install them

• Repair the installation

• Disable add-ins

• Start Word in safe mode

• Check for conflicting software

• Run a virus scan

• Try opening Word in a new user profile

SaaS, PaaS, and IaaS are different cloud computing service models.

• SaaS (Software as a Service) - software hosted in the cloud and accessed via the internet

• PaaS (Platform as a Service) - platform and tools provided over the internet to develop and deploy applications

• IaaS (Infrastructure as a Service) - virtualized computing resources like servers, storage, and networking provided over the internet

• Examples: SaaS - Google Workspace, PaaS - Microsoft Azure, IaaS - Amazon Web Serv...read more

SQL basics include creating, retrieving, updating, and deleting data in relational databases.

• SQL stands for Structured Query Language

• It is used to manage and manipulate relational databases

• Basic SQL commands include SELECT, INSERT, UPDATE, and DELETE

• SQL can be used to create tables, define relationships, and perform data queries

• Examples: SELECT * FROM table_name, INSERT INTO table_name (column1, column2) VALUES (value1, value2), UPDATE table_name SET column1 = value1 WHERE co...read more