Customer Support - Banking & E-commerce Process @ Tech Mahindra LTD.

Tech Mahindra is looking for dynamic individuals to join our Premium Banking & E-commerce Voice Process. 

Job Details:
-Position: Associate Customer Support
-Process: Premium Banking & E-Commerce
-Work Location: Noida
-Mode of Work: Work from Office
-Qualification: UG, G, PG
-Experience: Fresher - Min 6 months of relevant experienced

Skills Required:
-Good verbal communication skills in English and Hindi
-Good Typing Speed
-Proficiency in regional languages such as Odia, Punjabi, Sindhi, Urdu or Santali is a bonus
-Strong interpersonal and customer handling skills
-Ability to handle queries and resolve issues effectively

Role & Responsibility:

-Resolving banking/e-commerce related issues/queries

-Managing customer calls with a focus on providing exceptional service and resolving queries

-Listen actively to customer needs, concerns, feedback and respond appropriately

- Accurately document customer interactions and update records in the system

Salary & Benefits:
-Package Starting From : INR 1.80 LPA to INR 2.10 LPA
-For Regional Language (Odia, Punjabi, Sindhi, Urdu or Santali): INR 2.25 LPA to INR 3.50 LPA
-Opportunity to work with a premium client
-Health Insurance
-Job Security
-A vibrant and supportive workplace to grow professionally

For interview contact us at 8264832528, 8350975223 or share resume at dinkar.mahajan@techmahindra.com with the subject line "Noida Jobs"