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3.9

based on 28.2k Reviews

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46 Teleperformance Customer Support Executive Jobs

Customer support Executive.

0-1 years

₹ 1.75 - 2.25L/yr

Gurgaon / Gurugram

100 vacancies

Customer support Executive.

Teleperformance

posted 17d ago

Job Role Insights

Flexible timing

Job Description

Hiring For Gurugram Location!!

Position- Customer Support Executive ( Chat Process + upselling)

  • Work From Office
  • 24/7 Rotational Shifts
  • 5 days Working and 2 week offs ( both rotational)

Requirements:

  • Good English Communication Skills
  • UG/ Graduate can apply
  • Freshers can also apply
  • Should be comfortable working in Rotational Shifts ( mostly Night Shifts)

Responsibilities:- Handling Customer Inquiries Through chat and upsell the product.- Provide assistance and support to the customers with their queries.- Maintain accurate records of customer interactions and transactions.- Follow company policies and procedures while addressing customer needs.- collaborate with team members to ensure efficient customer service delivery.- Adhere to quality standards and KPIs set by the company.

  • Salary- 27k CTC + 2k PLI ( after successful completion of training)
  • Full time Permanent Job

Interested candidate can share their CV in the below given watsapp number

HR Pemu

6001766706



Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Customer Support Executive roles with real interview advice

Top Teleperformance Customer Support Executive Interview Questions

Q1. If customer is angry how can you make him understand
Q2. Customer satisfaction how can you provide.
View all 26 questions

What Customer Support Executive at Teleperformance are saying

3.4
 Rating based on 749 Customer Support Executive reviews

Likes

NOT giving Hybrid and or Work from Home options Team leaders are mis-leading and lots of partiality going on the floor Most of their Banking projects are shutting down

    Dislikes

    Boss management they recruit only Christians and Muslims People who are educated are made to slog from strach No respect and promotion to deserving candidates BOSS MANAGMENT CRUEL EMPLOYER

    • Salary - Bad
      +6 more
    Read 749 Customer Support Executive reviews

    Customer Support Executive salary at Teleperformance

    reported by 2.6k employees
    ₹0.9 L/yr - ₹6 L/yr
    At par with the average Customer Support Executive Salary in India
    View more details

    What Teleperformance employees are saying about work life

    based on 28.2k employees
    53%
    39%
    59%
    80%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Teleperformance Benefits

    Cafeteria
    Job Training
    Soft Skill Training
    Free Transport
    Work From Home
    Health Insurance +6 more
    View more benefits

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    Teleperformance Gurgaon / Gurugram Office Location

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    Gurugram Office
    Plot No 398, Phase III, Udyog Vihar, Sector 20, Gurugram, Haryana 122016, India Gurugram
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