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1 Tech Mahindra Customer Support Associate Job

Tech Mahindra is hiring For Domestic Customer Support Associate

0-5 years

₹ 1.75 - 2.5L/yr

Kolkata

100 vacancies

Tech Mahindra is hiring For Domestic Customer Support Associate

Tech Mahindra

posted 12hr ago

Job Role Insights

Flexible timing

Job Description

We are currently having openings in our Voice Process 100% work from office.

With fixed salary & permanent hiring.

  • Designation-
  • Customer Support Associate (CSA).
  • Job Profile-
  • Have to resolute customers query Voice Call
  • Mandatory Criteria-
  • Min HS Passed.
  • Experience can apply
  • Excellent verbal communication skill in English & Hindi without major MTI for Voice process
  • Customer orientation.
  • Ready to work in 24/7 Shifts
  • No planned leave for upcoming 3 month after joining
  • 9 hour of the day, 8 hrs. work and 1 hour break
  • Should have a typing speed of 30WPM with 90% accuracy
  • Interview Structure-
  • HR round - General check. -
  • OPS round General Check
  • Client Round Video Call
  • Versant Round

Candidates need to carry CV & Aadhar card(Government id card)


** Interested candidate can connect with Poulomi 7278061307



Employment Type: Full Time, Permanent

Read full job description

Tech Mahindra Interview Questions & Tips

Prepare for Tech Mahindra Customer Support Associate roles with real interview advice

Top Tech Mahindra Customer Support Associate Interview Questions

Q1. How can you tackle your customer in real time scenario?
Q2. How would you handle an irated CX and what is the meaning of emotions according to you ?.
Q3. How would you handle an angry customer?
View all 33 questions

What Customer Support Associate at Tech Mahindra are saying

3.5
 Rating based on 874 Customer Support Associate reviews

Likes

Please do not join this company. Especially Techmahindra Bangalore Electronic City BPO process. I have suffered in this company even after giving my best . Here the promotion for girls is worst . They will throw u out if you report on any abuse if u faced. They will torture u and make u leave the company. So many girls left the compa..Read More

Dislikes

The ugly and dirty minded are selected here to work. Who is making the work culture and environment disgusting. There are cheap ppl with disgusting standards. Techmahindra name is destroyed

  • Salary - Bad
  • +6 more
Read 874 Customer Support Associate reviews

Customer Support Associate salary at Tech Mahindra

reported by 3.9k employees
₹0.6 L/yr - ₹4.3 L/yr
At par with the average Customer Support Associate Salary in India
View more details

What Tech Mahindra employees are saying about work life

based on 35.2k employees
62%
56%
64%
81%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Tech Mahindra Benefits

Submitted by Company
Diversity and Inclusion
Parental Care Leave
Paid Time Off & Public Holiday
Work From Home
Advance Leave
Bereavement Leave +1 more
Submitted by Employees
Cafeteria
Work From Home
Job Training
Soft Skill Training
Health Insurance
Gymnasium +6 more
View more benefits

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Tech Mahindra Kolkata Office Locations

View all
Kolkata Office
Special Economic Zone Unit DLF IT Park, Phase - II, 1st to 4th Floor Tower - 1B & 1C, Premises No. II F/1 Rajarhat - New Town, Kolkata - 700156 (West Bengal) India Kolkata
700156
Kolkata Office
Plot No.DN 52, sector V Bidhannagar, Kolkata 700 091 Kolkata
700091

Tech Mahindra is hiring For Domestic Customer Support Associate

0-5 Yrs

₹ 1.75 - 2.5L/yr

Kolkata

12hr ago·via naukri.com
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