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3.9

based on 27.9k Reviews

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1 Teleperformance Customer Service Representative Job

Customer Service Representative (Lucknow)

0-4 years

₹ 1.5 - 2.25L/yr

Lucknow

30 vacancies

Customer Service Representative (Lucknow)

Teleperformance

posted 10d ago

Job Description

Hiring For Lucknow Location!!

Walk-in Interview


Position- Customer Support Executive ( voice Process)

  • Work From Office
  • 24/7 Rotational Shifts
  • 5 days working and 2 days rotational week off
  • Salary range- 15k CTC to 17k CTC + 1k PLI ( after successful completion of training)
  • Full time Permanent Job

Requirements:

  • Good English & Hindi Communication Skills
  • UG/ Graduate can apply
  • Freshers can also apply
  • Should be comfortable working in Rotational Shifts
  • No casual leaves allowed for the first 3 months

Responsibilities:-


Handling Customer Inquiries Through channels like chat and calls. Provide assistance and support to the customers with their queries. Maintain accurate records of customer interactions and transactions.- Follow company policies and procedures while addressing customer needs.- collaborate with team members to ensure efficient customer service delivery.- Adhere to quality standards and KPIs set by the company.



Interested candidate can share their CV in the below number

HR Rhea - 6002822889




Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Customer Service Representative roles with real interview advice

Top Teleperformance Customer Service Representative Interview Questions

Q1. What is the speed of your wifi and how much total overall experience?
Q2. What is the role of customers support representative
Q3. How will you address the customer for the situation given
View all 11 questions

People are getting interviews at Teleperformance through

(based on 1.3k Teleperformance interviews)
Job Portal
Walkin
Referral
Recruitment Consultant
Company Website
Campus Placement
26%
24%
16%
6%
5%
2%
21% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What Customer Service Representative at Teleperformance are saying

3.6
 Rating based on 243 Customer Service Representative reviews

Likes

"Teleperformance commitment to employee engagement creates a positive and inclusive work environment . The company values feedback and takes proactive steps to ensure that employees feel heard and appreciated.

Dislikes

No cons as of now.

Read 243 reviews

Customer Service Representative salary at Teleperformance

reported by 596 employees
₹1 L/yr - ₹5 L/yr
At par with the average Customer Service Representative Salary in India
View more details

What Teleperformance employees are saying about work life

based on 27.9k employees
53%
39%
60%
80%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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10d ago·via naukri.com
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