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3.9

based on 28.3k Reviews

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1 Teleperformance Customer Service Associate Job

Customer Service Associate

0-5 years

₹ 0.5 - 3L/yr

Mumbai

Customer Service Associate

Teleperformance

posted 15d ago

Job Role Insights

Flexible timing

Job Description

Responsibilities:

  • Manage incoming calls via blended process with focus on exceptional customer service
  • Maintain high call quality through effective communication techniques
  • Drop your resume - 8329062690

Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Customer Service Associate roles with real interview advice

Top Teleperformance Customer Service Associate Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. What is the important part of appology to the customer?
Q3. What is customer service? What is your daily routine? What did BPO industry teach you?
View all 33 questions

What Customer Service Associate at Teleperformance are saying

3.4
 Rating based on 1.9k Customer Service Associate reviews

Likes

I like the traning period , which I spend my time with my colleagues they were very helpfull and I like the environment.

    Dislikes

    I dislike the cafeteria the food item was very expensive, I dislike my Team leader he was helpless the working pressure and much more

    • Salary - Poor
      +6 more
    Read 1.9k Customer Service Associate reviews

    Customer Service Associate salary at Teleperformance

    reported by 6.1k employees
    ₹0.8 L/yr - ₹4.2 L/yr
    At par with the average Customer Service Associate Salary in India
    View more details

    What Teleperformance employees are saying about work life

    based on 28.3k employees
    53%
    39%
    59%
    80%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Teleperformance Benefits

    Cafeteria
    Job Training
    Soft Skill Training
    Free Transport
    Work From Home
    Health Insurance +6 more
    View more benefits

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    18d ago·via naukri.com
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