Technical Operations Supervisor

Key Responsibilities:

• Supervise technicians in Laboratory, Drafting/Product Configuration, Functional Excellence, or Engineering IT environments.
• Understand internal customer requirements and allocate resources to meet those needs.
• Demonstrate a track record of technical problem-solving and quality decision-making.
• Manage teams and CAD tools effectively.
• Ensure working-level knowledge of Windchill PLM processes.
• Apply Cummins Aftertreatment knowledge (preferred).
• Utilize MS Office tools proficiently.

• Strong understanding of CAD tools, processes, and troubleshooting methodologies.
• Ability to resolve technical queries effectively and independently.
• Proven ability to identify process gaps and drive improvements.
• Relevant experience working in a laboratory/test cell environment as a non-exempt employee, temporary student employee (intern, co-op), or an early career professional in a relevant operations or technical discipline area.
• Knowledge of MS Office tools is preferred.

• Builds Effective Teams : Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Collaborates : Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively : Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer Focus : Building strong customer relationships and delivering customer-centric solutions.
• Decision Quality : Making good and timely decisions that keep the organization moving forward.
• Develops Talent : Developing people to meet both their career goals and the organization s goals.
• Drives Results : Consistently achieving results, even under tough circumstances.
• Self-Development : Actively seeking new ways to grow and be challenged using both formal and informal development channels.
• Health and Safety Fundamentals : Championing and modeling proactive health and safety behaviors to build an interdependent culture and contribute to an injury-free workplace.
• Data Quality : Identifying, understanding, and correcting flaws in data to support effective information governance across operational business processes and decision-making.
• Problem Solving : Solving problems and mentoring others on effective problem-solving using systematic analysis processes and industry-standard methodologies.
• Values Differences : Recognizing the value that different perspectives and cultures bring to an organization.

• Demonstrated aptitude is required.
• College, university, or equivalent Associates degree or certification in an appropriate STEM field is preferred.
• Equivalent Bachelors degree in a relevant discipline area may be required for select roles.
• This position may require licensing for compliance with export controls or sanctions regulations.