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Sales Executive
Croma
posted 22hr ago
Job Description
Role & responsibilities
Customer Service:
- Follow the 10 feet Rule :: Greet EVERY customer who comes within a 10 Feet radius
- Ensure 100% GUEST sales is followed in every customer interaction
- Follow Lean time equals Learn Time principle at all times
- Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution
- Maintains rapport with Customers.
- Facilitate resolution on customer complaint, working jointly with service desk team
- Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts)
Preferred candidate profile
- Competencies: Customer Service Orientation, Good interpersonal skills, Willingness to learn.
Employment Type: Full Time, Permanent
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What people at Croma are saying
Rating based on 108 Sales Executive
reviews
Anonymous · Customer Success, Service & Operations
in Bangalore / Bengaluru
There is nothing to like
All the things are dislike only in croma. Croma is a worst place to work. No employee benefits example no appraisal. There is no simplicity in process. HR is also very bad. Store manager is very rude. No respect for employees. Croma is not even good for customers also, after sales service is very bad in croma. Worst place
- Salary - Bad+6 more
Sales Executive salary at Croma
What Croma employees are saying about work life
Croma Benefits
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