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Tele Caller
Consolidated
posted 16d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We are looking for proactive Hindi speaking tele callers skilled in timely lead outreach, customer-centric engagement, and efficient lead handoff to drive conversions across product segments.
Job Responsibilities:
Job Responsibilities:
- On time reaching out of digital marketing leads , leads sent through WhatsApp , google my business , Ecom etc.
- Generating leads segment wise iPhone, iMac, iPad & iWatch
- Handling both inbound and outbound calls
- Be customer-centric
- Obtaining customer information and other relevant data in reaching out the customer easily
- Asking few basic questions to the customer to understand their requirements
- Explaining about the current offers and validity of the offers / discounts
- Taking and passing the leads to the respective store managers as per the customer geography
- Maintaining the database of each and every customers
- Contacting existing customers as well as prospective customers for conversion as and when required
Requirements:
- Prior experience as a tele caller or similar.
- Strong communication skills required in Hindi.
- Computer literate.
- Good interpersonal skills and attention to detail
- Exceptional oral and written communication skills.
- Ability to switch your communication style on a whim.
- Capacity to receive critique without internalizing it.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Hard-working individual.
- Good time management abilities.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Saturday
No travel
Day Shift
Consolidated Benefits
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