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Associate Operations
Seva Infotech
posted 5mon ago
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Job Description
- We are looking for a reliable operations associate to support the operations manager with the management of the day-to-day business.
- The operations associates responsibilities include performing administrative tasks, assisting other company departments as needed, and ensuring smooth daily operations, creating reports and sharing with management, completing task with given TAT.
- An operations associate must have excellent organizational skills to perform various duties for different business functions under the supervision of an operations manager
- A successful operations associate should be highly organized and have a versatile skill set to support a variety of different business functions with a diverse range of tasks
- operations Associates will require a bachelors degree to become an operations manager.
- Supporting the operations manager with the enforcement of company policies and standards
- Tracking daily operations and reporting or resolving issues
- Co-ordinating with Business analyst & Tech team for new requirements or changes in the systems and to resolve the technical query
- Should do daily reconciliation of the payment transactions and its relative to work to maintain, update & improve data base
- Training new associates who will join in future
- Taking up Meetings interdepartmental/ different department for the closure of issues or any new product launch discussion for operational work
- Should have taken up initiative to improve backend systems for more productivity in the processes.
- Field training to Saathi
- Testing of systems
Employment Type: Full Time, Permanent
Functional Areas: Customer Service & Operations
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