Operations Manager I

Job Title:

Job Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and key responsibilities:

Gain a deep understanding of what it takes to be a Banking Operations Manager.

Dive into the intricacies of the job brief and the day-to-day responsibilities that define this essential role.

Oversee and manage daily banking operations to ensure efficiency and compliance.

Develop and implement strategies to enhance operational processes and optimize resource utilization.

Collaborate with cross-functional teams to achieve organizational goals and deliver exceptional customer service.

Supervise and lead a team of banking professionals, providing guidance and support.

Monitor and analyze operational performance, identifying areas for improvement and implementing solutions.

Ensure adherence to regulatory requirements and internal policies to mitigate risks.

Coordinate with external partners and stakeholders to streamline processes and achieve operational excellence.

Conduct regular training sessions to enhance the skills and knowledge of the operations team.

Key skills and knowledge:

Bachelor s degree in finance, business, or a related field; MBA is a plus.

Proven experience in banking operations with strong understanding of financial regulations.

Excellent leadership, communication, and interpersonal skills.

Analytical mindset with the ability to make data-driven decisions.

Proficient in banking software and a strong grasp of emerging technologies in the financial industry.

Educational qualification: Graduation

Disclaimer:

Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment , processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.

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