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46 Collegedunia Jobs

Customer Support Executive

0-1 years

Gurgaon / Gurugram

Customer Support Executive

Collegedunia

posted 12d ago

Job Role Insights

Flexible timing

Job Description

Identify and escalate priority issues to the Team Leader and Product Team.
Maintain accurate customer records.
Handling customer queries on Web Chat, Emails, Social Media Accounts & Google Play
Consoles
Actively participate in team meetings.
Robe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
Communicate with the customer in real-time.
Incentives for achieving the rating targets.
Identify and escalate priority issues to the Team Leader and Product Team.
Maintain accurate customer records.
Handling customer queries on Web Chat, Emails, Social Media Accounts & Google Play
Consoles
Actively participate in team meetings.
Robe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
Communicate with the customer in real-time.
Incentives for achieving the rating targets.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Support Executive roles with real interview advice

Top Collegedunia Customer Support Executive Interview Questions

Q1. Binary Tree to BST Transformation Task Given a binary tree consisting of 'N' nodes with distinct integer values, transform it into a Binary ... read more
Q2. Which one would you suggest, when you're asked to pick either HBS or INSEAD?
Q3. what is College Dunia's Business Model and Revenue Streams
View all 27 questions

What people at Collegedunia are saying

Customer Support Executive salary at Collegedunia

reported by 5 employees
₹1.5 L/yr - ₹2.5 L/yr
32% less than the average Customer Support Executive Salary in India
View more details

What Collegedunia employees are saying about work life

based on 521 employees
50%
55%
73%
98%
Flexible timing
Alternate Saturday off
No travel
Day Shift
View more insights

Collegedunia Benefits

Work From Home
Job Training
Cafeteria
Soft Skill Training
Health Insurance
Team Outings +6 more
View more benefits

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