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Executive - Customer Support (1-3 yrs)

1-3 years

Executive - Customer Support (1-3 yrs)

Freelancer.com

posted 2mon ago

Job Role Insights

Flexible timing

Job Description

Role: Chat Process

Process Name : Comcast

Location: Hyderabad (Nanakramguda)

Eligibility Criteria:

- Experience: Minimum 1 year of international experience in customer support, specifically in chat-based communication.

- Qualification: Candidates with a BE or BTech degree will not be considered for this role. Others are welcome to apply [Undergrads also]

Salary:

- Range: INR 2.64 LPA to 3.2 LPA, based on experience , last drawn ctc and qualifications.

Interview Details:

- Mode: Walk-ins are conducted daily at the Nanakramguda location.

- Cab Facility: One-way cab service is provided to the employees for easy commuting.

Joining Date:

- DOJ: 13th January. Candidates should be ready to join by this date[Immediate joiners only]

Role Summary:

- The position is specifically for international chat support process, where candidates will interact with customers in a chat-based format, addressing inquiries and providing solutions.

- This is an excellent opportunity for those with prior international customer service experience looking to work with a reputed company.


Functional Areas: Other

Read full job description

Prepare for Customer Support Executive roles with real interview advice

Top Freelancer.com Customer Support Executive Interview Questions

Q1. A customer demands a feature or service your platform doesn't currently offer. How do you handle this request? (1 Point) * Dismiss the reque ... read more
Q2. What we should do if we are not getting any solution for a bunch of problems ?
Q3. 5. What do you know about on-page and off-page optimisation.
View all 35 questions

What people at Freelancer.com are saying

Customer Support Executive salary at Freelancer.com

reported by 5 employees with 1-5 years exp.
₹2.4 L/yr - ₹4 L/yr
14% more than the average Customer Support Executive Salary in India
View more details

What Freelancer.com employees are saying about work life

based on 253 employees
83%
51%
65%
85%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Freelancer.com Benefits

Work From Home
Job Training
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Health Insurance +6 more
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