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Senior Process Executive - Chat /Mapping
1-4 years
₹ 1.25 - 3L/yr
Hyderabad / Secunderabad, India
25 vacancies
Senior Process Executive - Chat /Mapping
Cognizant
posted 17d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Roles and Responsibilities
- Handle customer queries via chat, email, and mapping support.
- Provide accurate and timely solutions to customers' issues.
- Utilize Google Maps for location-based services and POIs (Points of Interest) for navigation assistance.
- Collaborate with team members to resolve complex customer complaints.
- Ensure high levels of quality assurance in all interactions with customers.
Employment Type: Full Time, Permanent
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Rating based on 3.1k Senior Processing Executive
reviews
Anonymous · Customer Success, Service & Operations
in Kolkata
Corruption everywhere in non technical. The Hyderabad team runs their own lobby only, they differentiate and being a lady employee I myself faced filthy behavior from my supervisor(i am.not mentioning his name here ) and when I was not willing to follow his nasty behavior and protested I was forced to leave the organization, they to..Read More
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