Process Executive - Voice

We are seeking a dedicated Process Executive - P&C with 1 to 2 years of experience to join our team. The ideal candidate will have expertise in Cisco Webex Calling MS Excel and Customer Service. This role requires proficiency in Workers Comp - Policy Admin Workers Comp-New Business and Workers Compensation - Claims. The work model is hybrid with day shifts and no travel required. Proficiency in English is a must.

Responsibilities

Manage and process Workers Comp

Policy Admin tasks efficiently.

Oversee new business processes within the Workers Comp domain.

Handle Workers Compensation

Claims with accuracy and attention to detail.

Utilize Cisco Webex Calling for effective communication and coordination.

Maintain and update records using MS Excel.

Provide exceptional customer service to clients and stakeholders.

Ensure compliance with company policies and industry regulations.

Collaborate with team members to streamline processes and improve efficiency.

Conduct regular audits to ensure data accuracy and integrity.

Assist in the development and implementation of process improvements.

Prepare and present reports on process performance and outcomes.

Support the team in achieving departmental goals and objectives.

Adapt to the hybrid work model balancing remote and in-office tasks effectively.

Qualifications

Possess strong technical skills in Cisco Webex Calling and MS Excel.

Demonstrate excellent customer service abilities.

Have experience in Workers Comp

Policy Admin Workers Comp-New Business and Workers Compensation

Claims.

Exhibit strong communication skills in English both written and spoken.

Show attention to detail and accuracy in all tasks.

Display the ability to work collaboratively in a team environment.

Adapt to changing work environments and priorities.

Maintain a proactive approach to problem-solving.

Demonstrate the ability to manage multiple tasks simultaneously.

Show commitment to continuous learning and professional development.

Exhibit strong organizational and time management skills.

Maintain a positive attitude and professional demeanor.

Demonstrate the ability to work independently with minimal supervision.

The Cognizant community
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 350, 000 associates around the world.
• We don t just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what s right.
• We foster an innovative environment where you can build the career path that s right for you.

About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U. S. , Cognizant (a member of the NASDAQ-100 and one of Forbes World s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www. cognizant. com

Our commitment to diversity and inclusion
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for CareersNA2@cognizant. com with your request and contact information.

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