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Assistant Manager

Optum Global Solutions

posted 8d ago

Job Description

Primary Responsibilities:

  • Lead a team of 25 - 30 certified coders. Maintains staff by orienting and training employees; maintains a safe, secure, and legal work environment
  • Performance Management - Timeliness, Quality and Productivity metrics
  • Planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards
  • Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
  • Drive employee engagement and retention activities by sharing companys vision and goals, empowering employees on tasks as per their skill set, providing regular feedback etc.
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

  • Graduate in any discipline
  • Certified coder from AAP/AHIMA
  • 2+ years of experience as Team leader or Assistant Manager
  • Experience in handling a team of minimum 15
  • Experience from medical coding background only
  • Experience in performance management, coaching, supervision, quality management, results driven, foster teamwork, handles pressure, giving feedback
  • Proven ability to use Microsoft Office Products (Excel, PowerPoint etc.)
  • Proven ability to operate basic office equipment (copier and facsimile machine)

Employment Type: Full Time, Permanent

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What people at Optum Global Solutions are saying

3.9
 Rating based on 95 Assistant Manager reviews

Likes

Well, it's good company as a thought. However the management would make sure that your hate the every bit of your life with them. Since they want to make numbers in front of the leadership. And they would use any method possible to make your life hell. Portraying it different. Abhishek Kumar my manager, made me resigned by pressure,..Read More

Dislikes

The Transport department and the way things are handled is terrible. Everyone is on the ego trip. It would only be a good company only if you are a sdm and above. Rest are used as pawns by the same people. And they would make sure that their instrests remain protected by any means possible. They pretend to care for people, while it's opposite.

  • Salary - Bad
  • +6 more
Read 95 Assistant Manager reviews

Assistant Manager salary at Optum Global Solutions

reported by 588 employees with 5-15 years exp.
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₹5 L/yr - ₹13.6 L/yr
13% more than the average Assistant Manager Salary in India
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