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Servicenow ITOM Event Management Specialist
3-7 years
Bangalore / Bengaluru
1 vacancy
Servicenow ITOM Event Management Specialist
ClifyX
posted 1d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Role - Event Management Specialist
Technology - ServiceNow ITOM
Job Description
Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.
At Infosys, we assure that your career will never stand still, we will inspire you to build whats next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.
Your role
As an Event Management Specialist, you will work on Integration of ServiceNow ITOM Health with multiple event sources and implementing/customizing event management module.
Required
Role Description
Personal
Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:
About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer
",Technology - ServiceNow ITOM
Job Description
Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.
At Infosys, we assure that your career will never stand still, we will inspire you to build whats next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.
Your role
As an Event Management Specialist, you will work on Integration of ServiceNow ITOM Health with multiple event sources and implementing/customizing event management module.
Required
- At least 8+ years of experience in ServiceNow ITOM
- Good Communication skills
- Good analytical and problem-solving skills
Role Description
- Hands-on experience in implementing ServiceNow ITOM Health modules like - Event Management, HLA, AIOPS.
- APIs and Integrations: Understand how to leverage ITOM APIs and integrate with external systems like CMDB, monitoring tools, and cloud platforms.
- ServiceNow Certified Implementation Specialist - Event Management.
- Experience in customizing event rules, alert rules and designing orchestration using flow designer.
- Familiarity with IT operations and infrastructure management concepts, including network devices, servers, databases, and cloud environments.
- Experience/Knowledge on ServiceNow ITOM modules like Discovery, Service Mapping and CMDB is an added advantage.
- Experience with ServiceNow CMDB and integration with third-party tools and systems.
- Scripting Languages: Proficiency in scripting languages like JavaScript, Python, or PowerShell is needed for writing custom scripts, automations, and integrations within ITOM workflows.
- Database Management: Experience working with databases used by ITOM, such as MySQL, is beneficial for data manipulation and reporting tasks.
Personal
Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:
- High analytical skills
- A high degree of initiative and flexibility
- High customer orientation
- High quality awareness
- Excellent verbal and written communication skills
About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer
Employment Type: Full Time, Permanent
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based on 20 employees
Strict timing
Monday to Friday
No travel
Day Shift
ClifyX Benefits
Work From Home 
Job Training 
Education Assistance 
Soft Skill Training 
Free Transport 
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