Key Accounts Manager

Role & responsibilities

1. Handling Inbound inquiries and Outbound outreach
2. Generating and nurturing new databases
3. Develop skills to grow into a Business Head role

KPIs

Handling Inbound inquiries

• Inquiry handling and maximizing sales conversions through effective representation of our service offers.
• Provide the prospects with relevant information as and when necessary in the form of our work reel, video links, testimonial links etc.
• Provide uninterrupted coverage to inbound enquiries across all the channels: Phone, Emails, Web Contact us form and Live chat.
• Generate interest and qualify them before handing it over to your sales team.
• Manage CRM and relentless follow up of all inquiries
• Prepare and send proposals with due consultations with the Sales and Key Accounts team.
• Handle effective order closing and hand over to Key Accounts Management team for onboarding.
• Be the communication bridge between the prospective client and the Business Development team to ensure meetings and other communications are handled smoothly.

Generate and nurturing new databases

• Curate old internal databases, and generate new databases through online sources like LinkedIN etc, to nurture for new prospects
• Liaison and support the marketing team in all lead generation efforts.

Develop management skills to grow a Managerial position

• Understand the business, evolve further and mature into a managerial role in Sales or Marketing after successful achievement of the goals set.

Preferred candidate profile

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least five years experience as a marketing manager.
• Strong B2B Networking skills
• Proficiency in managing growth and generating leads on platforms like LinkedIN and other social media platforms
• Strong B2B liaising experience.
  Proficiency in digital marketing, sales & marketing tools like Lusha, Hubspot etc.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.