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CignaTTk Health Insurance

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3.9

based on 143 Reviews

Video summary

50 CignaTTk Health Insurance Jobs

Change Manager

Cigna TTK Health Insurance Company Limited

3.9

based on 143 Reviews

3-5 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Change Manager

CignaTTk Health Insurance

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Healthcare Change Management Financial Services Agile Coaching Business Excellence

+ 3 more

Job Description

In this role you will be assigned to specific strategic change projects, such as agile transformation, location strategy, etc.. In that role you will:

Work closely together with the remainder of the change and other stakeholders team to ensure timely delivery, maximum employee adoption and proficiency of the change.
Apply a structured methodology and lead change management activities
Leverage a change management methodology , process and tools to create a strategy to support adoption of the changes required by a project or initiative.
Support communication efforts
Enable the design, development, delivery and management of key communications.
Assess the change impact
Conduct impact analyses, assess change readiness, and identify key stakeholders.
Support training efforts
Provide input, document requirements, and support the design and delivery of training programs.

Additional responsibilities:

Complete change management assessments
Identify, analyze and prepare risk mitigation tactics
Identify and manage anticipated and persistent resistance
Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan
Support and engage senior leaders
Coach people managers and supervisors
Evaluate and ensure user readiness
Manage stakeholders
Track and report issues and come up with solutions
Define and measure success metrics and monitor change progress

Ensure alignment of change and culture initiatives across different regions, adapting strategies to meet local needs while maintaining a cohesive global approach.

Competencies required:

Bachelor s degree in a relevant field.
Minimum of 3-5 years of experience in internal communications, change management, or organizational development within a global and diverse company.
Experience with large-scale organizational change efforts
In depth knowledge on Agile, experience with roll out of agile transformation project is an advantage
Certification in change management methodologies (e.g., PROSCI, ADKAR) or relevant professional certifications.
Exceptional written and verbal communication skills
Excellent active listening skills
Ability to clearly articulate messages to a variety of audiences
Strong analytical skills with the ability to interpret data and generate actionable insights.
Excellent interpersonal and collaboration skills, with the ability to build relationships at all levels of the organization.
Cultural competence and sensitivity to work effectively in a diverse and global environment.
Experience with behaviour change models and A solid understanding of how people go through a change and the change process
Comfortable working in a hybrid working environment.
Experience of working in an international matrix structure is a plus. Affinity with financial services or healthcare preferred but not essential.
Ability to influence others and move toward a common vision or goal
Flexible and adaptable; able to work in ambiguous situations
Resilient and tenacious with a propensity to persevere
Forward looking with a holistic approach
Problem solving and root-cause identification skills
Able to work effectively at all levels of an organization
Must be a team player and able to work collaboratively with and through others
Acute business acumen and understanding of organizational issues and challenges