Business Analyst - Product Ownership & Management

What you can expect from the job

We are seeking a dynamic Business Analyst with strong product ownership and management skills to drive the success of our digital solutions. In this role, you will collaborate with cross-functional teams to gather business requirements, define product roadmaps, and ensure successful delivery of high-impact solutions. You will also be involved in Pre-Sales activities for our service offerings including M365 specific offerings.

• Act as a bridge between business stakeholders and technical teams to define and refine product requirements.
• Own and manage the product backlog, ensuring alignment with business goals and user needs.
• Collaborate with development teams using Agile methodologies to drive efficient product delivery.
• Conduct market research, competitor analysis, and user feedback sessions to enhance product strategy.
• Define KPIs and track product performance to drive continuous improvements.
• Facilitate stakeholder communication, ensuring transparency in product development and decision-making.
• Engage in Pre-sales activities facilitating customer conversations and capturing business needs.

What will help you do the job well

Must-have skills/ characteristics

• Proven experience as a Business Analyst with a strong focus on product ownership/management.
• Hands-on experience with Agile frameworks (Scrum, Kanban) and product management tools (JIRA, Azure DevOps, etc.).
• Strong analytical and problem-solving skills with the ability to translate business needs into actionable requirements.
• Excellent communication and stakeholder management skills.
• Experience in roadmap planning, backlog grooming, and prioritization.
• Experience in Work Breakdown structure, MVP definition and User story development. 

Other desirable skills/characteristics

• Certification in CBAP, CSPO, or equivalent.
• Experience in SaaS, cloud platforms, or digital transformation projects.
• Understanding of M 365 offerings and services.
• Willingness to travel domestic/international
• Knowledge of ISMS principles and best practices