Manager/Senior Manager - Learning & Development

What You Will Do:

• Develop and execute a strategic learning and development plan that aligns with Cashfree Payments business goals and objectives
• Design and implement learning programs, workshops, and initiatives that address the development needs of employees at all levels
• Promote a culture of continuous learning and development within the organization, encouraging employees to take ownership of their growth and career progression
• Facilitate engaging and effective training sessions, using a variety of delivery methods including in-person, virtual, and blended learning
• Conduct regular training needs assessments to identify skill gaps and development opportunities across the organization
• Collaborate with leadership and managers to integrate learning solutions with performance management systems, ensuring alignment with employee goals and organizational objectives
• Partner with external vendors and consultants to source, develop, and deliver high-quality training content when necessary
• Measure the effectiveness of training programs through assessments, feedback, and data analysis. Report on learning outcomes and make recommendations for continuous improvement
• Design and implement leadership development programs that cultivate the next generation of leaders within Cashfree Payments
• Manage the learning and development budget, ensuring cost-effective solutions that deliver measurable ROI

What You Will Need:

• Minimum of 5-10 years of experience in learning and development, with at least 2 years in a managerial role
• Strong knowledge of instructional design principles and adult learning theories
• Excellent communication, presentation, and facilitation skills
• Ability to manage multiple projects simultaneously and meet deadlines
• Proficiency in learning management systems (LMS) and e-learning platforms
• Strong analytical and problem-solving skills, with the ability to use data to drive decisions
• Demonstrated ability to lead and inspire teams, with a collaborative and inclusive approach to problem-solving
• High level of integrity, professionalism, and adaptability in a fast-paced, dynamic environment