Senior Manager/ Manager - Project Manager

Role & responsibilities

• Core project management responsibilities.
• Development, management and accountability for succesful execution of a project against scope, delivery plan schedule and budget.
• Work with peers and stakeholders, to ensure robust Project Management processes and documentation are developed and maintained to ensure a consistent approach across the portfolio. Incorporate lessons learnt.
• Lead the resource assigned to the project, to ensure excellence is achieved from all resources delivering right first time to ensure project success.
• Take ownership of personal and performance development undertaking all relevant training courses to improve pensions and internal systems knowledge and capability.
• Regularly review the effectiveness and efficiency of existing systems, processes and controls and make suggestions to continually enhance service delivery.
• Adhere to Quality Management Systems and comply with regulations and policies from Capita and relevant regulatory bodies.
• Support and drive a client focused culture in the team and ensure that continuous improvement and excellent customer experience are at the heart of all activity.
• Identify and report risks and breaches immediately to line management and/or the Business Controls Department.
• Build solid relationships across the business with key stakeholders.
• Actively promote the application of robust change management techniques across the business.
• Develop and maintain relationships with relevant stakeholders and/or clients.
• Support a client focused culture in the team and ensure that continuous improvement and excellent customer experience are at the heart of all activity.
• Be a positive role model for staff exhibiting the level of commitment, and professionalism expected.
• Actively represent the team in department and company activites and projects, and engage the team in disussions and plans.

Preferred candidate profile

Perks and benefits