Capgemini - Delivery Executive (18-24 yrs)

Job title : Delivery Executive

Location : Chennai/Mumbai/Bangalore

About Capgemini :

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion. Capgemini in India comprises nearly 175,000 team members working across 13 locations: Bangalore, Bhubaneswar, Chennai, Coimbatore, Gandhinagar, Gurugram, Hyderabad, Kolkata, Mumbai, Noida, Pune, Salem and Tiruchirappalli.

About SBU/BU :

India BU is at the heart of Capgeminis innovation center in India carving leading-edge solutions to meet the everchanging demands of customers. Leveraging on the Groups assets, India MU closely collaborates with the CoEs, TLIs, and other units to counteract the challenges faced by CXOs in local geographies

Why Join Capgemini?

- The choices you make today lay the foundation for change tomorrow. Choosing Capgemini means having the opportunity to make a difference, whether for the worlds leading businesses or for society. It means getting the support you need to shape your career in the way that works for you. It means when the future doesnt look as bright as youd like, you have the opportunity to make change: to rewrite it.

- When you join Capgemini, you dont just start a new job. You become part of something bigger. A diverse collective of free-thinkers, entrepreneurs and experts, all working together to unleash human energy through technology, for an inclusive and sustainable future.

- At Capgemini, people are at the heart of everything we do! You can exponentially grow your career by being part of innovative projects and taking advantage of our extensive Learning & Development programs. With us, you will experience an inclusive, safe, healthy, and flexible work environment to bring out the best in you! You also get a chance to make positive social change and build a better world by taking an active role in our Corporate Social Responsibility and Sustainability initiatives. And whilst you make a difference, you will also have a lot of fun.

The Opportunity :

- Capgemini is seeking a Director/Sr Director level executive to Delivery Executive role.

- Leader, who is accountable for End-to-End delivery for the Automotive sector with domain experience in managing global auto majors

- Client Relationship Management: Client engagement, drive conversation with client IT leaderships & business, Build and maintain strong relationships with key stakeholders, ensuring high levels of customer satisfaction

- Team Collaboration: Lead cross-functional teams, including technical and operations to deliver seamless solutions for clients Driving innovation and transformational agenda internally and within client organizations

- Program oversight: Oversee the delivery of complex IT projects, ensuring they meet client expectations, timelines, and budgets

- Process Improvement: Establish / Refine process improvement, Productivity Improvement, Agile model of working

- Operational Management: Financial Management, Forecasting and Driving Margin Improvement programs

- Experience in handling India based client stakeholders for large global conglomerates

- Support presales for account growth, reviewing new deals

- Contract Management, writing SOWs, Quality Management and proactive Risk Management

- Client Commitment: Work with multiple internal stakeholders, service lines and support functions to drive required outcome and deliver as per contractual commitments

- Technology Expertise: Stay updated on emerging trends and innovations across technology stacks to provide strategic guidance to clients

The successful candidate will be accountable for not limited to below KPIs:

- Revenue growth in existing clients/ accounts

- Drive new deal/ business closures

- Margin improvement in existing engagements

- Stable delivery

- Implementation of ongoing innovations and transformational agenda

- High score on customer feedback (OTACE)

Our Ideal Candidate :

He/She/They will have 18-24 years of experience with a strong project track record and demonstrated P&L

contribution to sales. A bachelors degree is required; MBA is strongly preferred.

This person is motivated to deliver high-quality work to drive customer satisfaction. They use their intellect, insight, and ability to build creative solutions with clients and colleagues while embracing a collaborative mindset. Key qualifications include:

- Proven expertise in managing large clients in domestic market in Automotive / Manufacturing domain

- Should have strong exposure to any one the ERP products or CSPs or Emerging Digital technologies

- Strong customer orientation, decision making, problem solving, communication and presentation skills

- Very good judgement skills and ability to shape compelling solutions and solve unstructured problems with assumptions

- Very good collaboration skills and ability to interact with multi-cultural and multi-functional teams spread across geographies

- Ability to manage multiple high-profile programs in parallel

- Strong executive presence and entrepreneurial spirit

- Superb leadership and team building skills with ability to build consensus and achieve goals through collaboration rather than direct line authority