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1091 Capgemini Jobs

ServiceNow HRSD Design & Business Analyst Lead

12-18 years

Mumbai

ServiceNow HRSD Design & Business Analyst Lead

Capgemini

posted 21d ago

Job Description


Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by?a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations?unlock the value of technology and build a more sustainable, more inclusive world. About The Role : 
  • At least 4+ years of experience as ServiceNow HRSD BA
  • Lead any design work related to new ServiceNow features and capability
  • ServiceNow platform architecture & related products. HR scoped applications especially HR Service Portal, Knowledge base, HR Case management, Virtual Agent, Now Mobile App, Integration Hub, Access Management, Data model, Test Automation framework, Reporting
  • Ability to lead analysis, design work to provide solutions to business problems
  • Ability to present the ServiceNow HRSD solution (Global Template, already developed) to business stakeholders and gather requirements. Should be able to answer questions related to ServiceNow HRSD.
  • Ability to validate requirements, reason out reasons for deviations to Global Template and promote a fit-to-standard approach
  • Work with business stakeholders to break down HRSD business requirements into workable ServiceNow solution design
  • Support all team members with design options in ServiceNow HRSD for various topics
  • Support dev team during the sprint to solve any design problem
  • Work with ServiceNow support and QA team on ServiceNow related design gaps, defects, tickets and enhancements
  • Share ServiceNow design related best practices

  •  Primary Skills 
  • ServiceNow HRSD
  • ServiceNow Business Analyst (BA)
  • HR scoped applications especially HR Service Portal, Knowledge base, HR Case management, Virtual Agent, Now Mobile App, Integration Hub, Access Management, Data model, Test Automation framework, Reporting

  •  Secondary Skills  ?
  • ServiceNow Certified:CIS HR, HRSD Professional, CSA, CAD

  • Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of "22.5 billion.

    Employment Type: Full Time, Permanent

    Read full job description

    Capgemini Interview Questions & Tips

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    What people at Capgemini are saying

    4.0
     Rating based on 4 Lead Business Analyst reviews

    Likes

    Good clients with vast range of projects , travel opportunities,benefits To save Tax.

    • Skill development - Excellent
      +3 more
    Dislikes

    Appraisal hike Stuck in one project for long with no growth.

      Read 4 Lead Business Analyst reviews

      Lead Business Analyst salary at Capgemini

      reported by 52 employees with 6-16 years exp.
      ₹8 L/yr - ₹33.5 L/yr
      8% less than the average Lead Business Analyst Salary in India
      View more details

      What Capgemini employees are saying about work life

      based on 39.6k employees
      71%
      88%
      65%
      85%
      Flexible timing
      Monday to Friday
      No travel
      Day Shift
      View more insights

      Capgemini Benefits

      Submitted by Company
      Salary
      Flexible working
      Leave
      Mobility
      Pension
      Submitted by Employees
      Work From Home
      Cafeteria
      Soft Skill Training
      Health Insurance
      Job Training
      Gymnasium +6 more
      View more benefits

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      Mumbai Office
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      Mumbai Office
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