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CapeStart
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Operations Manager
CapeStart
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Bachelor s degree preferred.
- 4+ years of experience as an operations specialist or similar role in an IT/ITES organization
- Collaborate with other departments ensuring seamless communication and integrated processes.
- Experience in project management and leadership.
- Lead efforts to improve operational efficiency and implement process enhancements.
- Excellent written and verbal communication skills.
- Strong problem-solving and time-management abilities.
- Operations Management
- Oversee and manage day-to-day operations for the Chennai site.
- Optimize operational processes and procedures to maximize efficiency while maintaining quality standards.
- Regularly track and report on operational performance metrics.
- Maintain policy and procedure documents.
- Process Implementation & Improvement
- Execute the implementation of new processes and procedures successfully.
- Identify and implement ways to enhance employee experiences and maintain high engagement.
- Employee Relations & Support
- Assist with employee onboarding and offboarding, ensuring a welcoming and positive experience.
- Respond to employee inquiries about HR policies, benefits, and general HR-related questions.
- Maintain accurate employee records, including attendance, leave requests, and contact information.
- Brand Marketing
- Support recruitment and marketing activities to increase our presence in Chennai.
Employment Type: Full Time, Permanent
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CapeStart Benefits
10th Work Anniversary Perk Career Growth and Paid Courses for Learning Children Education Allowance Profit Sharing and Stock Option Plans Employee Education Allowance 
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