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5 Tech Mahindra Business Analyst Jobs

Business Analyst- Remote- Pan India

4-9 years

₹ 3.4 - 24L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Hyderabad / Secunderabad, Chennai, Bangalore / Bengaluru

1 vacancy

Business Analyst- Remote- Pan India

Tech Mahindra

posted 22d ago

Job Role Insights

Flexible timing

Job Description

Business Analyst- Contractual-6 Months- Immediate Joiner- PanIndia- Remote.


  • Responsible for gathering and analyzing requirements, translating business needs into technical specifications, and ensuring that the CCaaS solution aligns with organizational goals. Map existing contact center processes, including workflows for inbound/outbound calls, chat, email, and other communication channels.
  • Develop and maintain process flow diagrams, use cases, and other documentation to support process improvement initiatives.
  • Identify opportunities to optimize and streamline processes using the CCaaS platform, such as automating repetitive tasks or improving self-service capabilities.
  • Act as a liaison between business stakeholders and the technical team to ensure requirements are clearly understood.
  • Please share cvs to sd00838847@techmahindra.com


Employment Type: Full Time, Permanent

Read full job description

Tech Mahindra Interview Questions & Tips

Prepare for Tech Mahindra Business Analyst roles with real interview advice

Top Tech Mahindra Business Analyst Interview Questions

Q1. Difference between resident load and preceding load
Q2. What is financial statement
Q3. What is balance sheet
View all 8 questions

What Business Analyst at Tech Mahindra are saying

3.2
 Rating based on 111 Business Analyst reviews

Likes

My managers and the way they understand the employee’s issues.

  • Skill development - Good
  • +1 more
Dislikes

HR are worst here. They don’t understand the market standard neither they are employees friendly.

  • Salary - Bad
  • +2 more
Read 111 Business Analyst reviews

Business Analyst salary at Tech Mahindra

reported by 1.4k employees with 1-11 years exp.
₹4.5 L/yr - ₹17.5 L/yr
7% more than the average Business Analyst Salary in India
View more details

What Tech Mahindra employees are saying about work life

based on 35.2k employees
62%
56%
64%
81%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Tech Mahindra Benefits

Submitted by Company
Diversity and Inclusion
Parental Care Leave
Paid Time Off & Public Holiday
Work From Home
Advance Leave
Bereavement Leave +1 more
Submitted by Employees
Cafeteria
Work From Home
Job Training
Soft Skill Training
Health Insurance
Gymnasium +6 more
View more benefits

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Tech Mahindra Hyderabad / Secunderabad Office Locations

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Hyderabad Office
Infocity - Special Economic Zone, Tower - I,Plot No. 22 to 34, Hi-Tech City, Madhapur Hyderabad 500081 (Telangana) India Hyderabad
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