Business Analyst - eCommerce (3-5 yrs)

Business Analyst

Responsibilities:

- Develop strong understanding of processes, data, tools & technology to effectively translate business to technology & vice versa and to be able to thought partner with clients to provide suitable recommendations to solve challenging business operations issues

- Define operational models for our clients with standard operating procedures, quality assurance quality checks, governance criteria, roles and responsibilities

- Lead major process enablement and transformation initiatives

- Manage and influence stakeholders across product/ business, tech and design teams to produce high-quality results

- Work on multiple client engagements, strengthening analytic, project management and business storytelling skills

- Manage client relationships to ensure long-term strategic partnerships

- Participate in business and strategy development

- Develop a good understanding of various mathematical and statistical models related to the project to enable decision making

- Conceptual thinking and ability to find innovative ways to solve analytical problems

- Lead ongoing reviews of business processes and develop optimization strategies

- Documenting and communicating the results of your efforts

- Monitoring deliverables and ensuring timely completion of projects

- Automate data templates and reports

Desired Profile:

- Growth Mindset and empathy with a flair for functional design and data storytelling

- Prior experience into analytics, product or consulting (preferably client facing) would be an advantage

- Strong business acumen and experience with e-commerce, retail or marketing analytics would be an advantage

- Good business acumen with the ability to synthesise a lot of information quickly, highlight the key takeaways, and disseminate actionable insights

- Ability to translate structured and unstructured problems into the analytical framework

- Ability to experiment with alternate analytical techniques to solve a problem

- Proactive with strong organisational skills & the ability to prioritise and work on projects with great efficiency & attention to the details and ownership in taking things to completion

- Exceptional written and verbal communication skills