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BHIVE Workspace
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43 BHIVE Workspace Jobs
Customer Success Lead
4-6 years
₹ 5 - 8L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Bangalore / Bengaluru
1 vacancy
Customer Success Lead
BHIVE Workspace
posted 4hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The role of Customer Success lead to customers/members have a seamless experience with respective hygiene, easy of operations , information and feel part the community of the centre. As a leader this role ensures that their team members are motivated and engaged to achieve both customer satisfaction as well as organisation goals.
Qualifications for Customer Success Associate at BHIVE
Qualifications for Customer Success Associate at BHIVE
Proficiency in using CRM tools and other customer management platforms.
Bachelor s degree in Business Administration, Marketing, Hospitality, or a related field.
5+ years of experience in customer success, client relationship management, operations, or a similar role.
Strong understanding of customer onboarding, experience management, renewals, and retention strategies .
Experience in handling customer escalations and working cross-functionally with internal teams to drive resolution.
Knowledge of invoicing and collections processes with the ability to coordinate between departments.
Proven track record in community engagement and fostering customer participation in events.
Strong problem-solving, negotiation, and conflict resolution skills .
Ability to gather customer intelligence and identify opportunities for account expansion.
Experience in team training, process improvements, and motivating teams for high performance.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Success Lead roles with real interview advice
What people at BHIVE Workspace are saying
Customer Success Lead salary at BHIVE Workspace
reported by
3
employees
with 4-6
years exp.
₹5
L/yr - ₹8
L/yr
49%
less
than the average Customer Success Lead Salary in India
View more details
What BHIVE Workspace employees are saying about work life
based on 37 employees
Flexible timing
Monday to Friday
No travel
Day Shift
BHIVE Workspace Benefits
View more benefits
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