Customer Success Manager

Elegant Auto Accessories is looking for Customer Success Manager to join our dynamic team and embark on a rewarding career journey

• We are looking for a customer success manager who can provide ongoing support to our clients and network with them
• The candidate should be able to contribute to building relationships, implementing new programs that will increase your business revenue potentials

Responsibilities

• Establish clear client retention goals
• Promote the value of the product
• Promote value through customer experience
• Review customer complaints and concerns and seek to improve the customer experience

Requirements

• A successful CSM should have strong communication and relationship-building skills
• They should also be analytical and data-driven, with the ability to use data to identify trends and opportunities for improvement
• They should be customer-focused and results-oriented