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180 Bharti Airtel Jobs

Lead - Wireless Delivery

12-19 years

₹ 15 - 30L/yr

Gurgaon / Gurugram

1 vacancy

Lead - Wireless Delivery

Bharti Airtel

posted 29d ago

Job Description

Role & responsibilities


Ensure processes are geared to meet the customer experience during installation and service recovery of wireline project. Analyze partner performance across the zone and implement strategies to ensure performance against set targets. Manage growth through resource planning, maximizing automation and selfcare usage Managing the team productivity. Optimize resource deployment across geographies Provide leadership in project management and take decision and make recommendations Basis the periodic audits, provide market/business insights across department.

Customer Focus Experience of field customer engagement A keen planner and implementer with insightful experience in handling operations entailing planning, budgeting, and resource deployment. Comprehensive understanding of diverse systems, functional imperatives & metrics, strategic and tactical intervention. Capable of taking independent decisions. Exposure to Customer service or Telecom business in similar customer service role.


Preferred candidate profile

  • Good Skills in IWAN/Wireless.
  • Transport Network Skills with media level troubleshooting.
  • End to end Ownership of order delivery, TAT and CND.
  • Driving - KPIs/SLA achievement as per Customer Contract.
  • Material management.
  • Performance monitoring and drive towards improvement.
  • Analyze performance across the zone and implement strategies to ensure performance against set targets.
  • Manage growth through resource planning, maximizing automation and selfcare usage.
  • Managing the team productivity.
  • Good Communications Skills.
  • Partner Management, Team Management.




Employment Type: Full Time, Permanent

Read full job description

Prepare for Lead roles with real interview advice

Top Bharti Airtel Lead Interview Questions

Q1. Do you know abou Distributor ROI , If yes then pls explain how we calculate ROI with formula
Q2. If territory is totally collapsed , then what strategy you use to gane share of gross heads in that situation
Q3. N-th Fibonacci Number Problem Statement Given an integer ‘N’, your task is to find and return the N’th Fibonacci number using matrix expone ... read more
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What people at Bharti Airtel are saying

3.3
 Rating based on 3 Lead reviews

Likes

Nothing one of the worst company to work with.

Dislikes

Work culture, people, toxic envoirnment.. everything

  • Salary - Bad
  • +6 more
Read 3 Lead reviews

Lead salary at Bharti Airtel

reported by 16 employees with 4-9 years exp.
₹13.8 L/yr - ₹22.5 L/yr
20% more than the average Lead Salary in India
View more details

What Bharti Airtel employees are saying about work life

based on 13.8k employees
54%
60%
53%
97%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Bharti Airtel Benefits

Submitted by Company
Parental Benefits
Health and Wellbeing @ work
Competitive Remuneration
Personal Development
Others
Employee Support +1 more
Submitted by Employees
Job Training
Health Insurance
Soft Skill Training
Cafeteria
Team Outings
Free Transport +6 more
View more benefits

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Bharti Airtel Gurgaon / Gurugram Office Locations

View all
Gurgaon/Gurugram, Haryana Office
Headquarter
Plot 16, Udyog Vihar Phase IV, Gurgaon, Haryana 122009, IN Gurgaon/Gurugram, Haryana
122009
Gurugram Office
Bharti airtel Ltd., Plot No. 16, Gurgaon, Udyog Vihar Phase IV, Sector 20 Gurugram
Haryana 122016

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