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Benchmark Incentive Leisure Travels

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10 Benchmark Incentive Leisure Travels Jobs

TRAVEL CONSULTANT - BANGALORE

Benchmark Incentive Leisure Travels P Ltd

2-6 years

Bangalore / Bengaluru

1 vacancy

Benchmark Incentive Leisure Travels

posted 25d ago

Job Role Insights

Key skills for the job

Customer Service Operations IATA Service Sales Time Management Travel Booking

+ 2 more

Job Description

Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced and results-driven Travel consultant of MICE Operations to lead our operational team and ensure the successful delivery of MICE events for our clients.

Rolesresponsibilities:

A travel consultant in the travel industry is a professional who helps clients plan and arrange their travel experiences. The primary goal of a travel consultant is to assist clients in creating memorable and hassle-free trips by providing expert advice, coordinating travel arrangements, and ensuring all aspects of the journey are well-organized. Heres an overview of the job profile for a travel consultant:

Responsibilities:

Client Consultation: -Interacting with clients to understand their travel preferences, requirements, and budget. This involves active listening and effective communication skills to gather relevant information.

Designing customized travel itineraries based on client preferences ,including destinations, activities, transportation, accommodations, and sightseeing.

Staying updated on travel trends, destinations, attractions, local customs, visa requirements, and other travel-related information to provide accurate and up-to-date advice to clients.

Making reservations for flights, accommodations, transportation, tours, activities, and other travel-related services. This includes comparing options, negotiating prices, and securing the best deals.

Coordinating all aspects of the trip, such as flights, transfers ,accommodations, activities, and travel insurance, to ensure a seamless and stress-free travel experience.

Assisting clients in obtaining necessary travel documents, such as visas, passports, and health-related requirements.

Providing excellent customer service by addressing clients inquiries, concerns, and requests before, during, and after their travels.

Handling unexpected issues or changes to travel plans, such as flight cancellations or changes in accommodations, to minimize disruptions and find suitable alternatives.

Up-selling and Cross-selling: Recommending additional services, upgrades, or related products to enhance the clients travel experience and increase revenue for the agency.

Utilizing travel booking systems, online resources, and travel software to research options, compare prices, and make bookings efficiently.

Meeting sales targets set by the company and contributing to revenue generation through successful client interactions.

Following up with clients after their trip to gather feedback, addressing issues, and build long-term relationships for repeat business.

Skills :

Strong communication and interpersonal skills

Excellent organizational abilities

In-depth knowledge of travel destinations, cultures, and industry trends

Problem-solving and decision-making skills

Attention to detail and accuracy

Proficiency in travel booking systems and software

Sales and negotiation skills

Multitasking capabilities

Customer-focused mindset

Adaptability to changing circumstances

Time management skills

Education and Experience:

A tourism graduate is typically required, but a bachelors degree inhospitality, tourism, or a related field can be advantageous.

Previous experience in customer service, sales, or the travel industry is beneficial.

Relevant certifications from organizations like the International Air Transport Association (IATA) can enhance credibility and knowledge.

Benchmark Incentive and Leisure Travels Pvt Ltd

is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced and results-driven Travel consultant of MICE Operations to lead our operational team and ensure the successful delivery of MICE events for our clients.

Employment Type: Full Time, Permanent

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