Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Benchmark Incentive Leisure Travels

Compare

No reviews yet

10 Benchmark Incentive Leisure Travels Jobs

MICE Manager Operation

Benchmark Incentive Leisure Travels P Ltd

3-7 years

Bangalore / Bengaluru

1 vacancy

Benchmark Incentive Leisure Travels

posted 2mon ago

Job Role Insights

Key skills for the job

Software Configuration Management Costing Logistics Operations Hospitality Management Business Development Management

+ 1 more

Job Description

Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced and results-driven Head of MICE Operations to lead our operational team and ensure the successful delivery of MICE events for our clients.

Job Summary:

The Head of MICE Operations is responsible for overseeing and managing the operational aspects of MICE events for Benchmark Incentive and Leisure Travels Pvt Ltd. This includes leading a team of MICE Operations Executives, developing and implementing strategic plans and initiatives, managing budgets and timelines, ensuring compliance with legal and regulatory requirements, building and maintaining relationships with clients and stakeholders, and continuously improving processes and procedures.

Key Responsibilities:

Develop and implement strategic plans and initiatives to ensure the effective and efficient delivery of MICE events Travels.

Lead and manage a team of MICE Operations Executives and other staff, including setting goals and objectives, providing coaching and mentoring, and evaluating performance.

Oversee the planning, coordination, and execution of MICE events, including costing, managing budgets, timelines, logistics, and vendor relationships.

Ensure compliance with all relevant legal and regulatory requirements for MICE events, including health and safety regulations, data privacy laws, and other industry-specific regulations.

Build and maintain relationships with Destination Management Companies (DMCs) and vendors, clients, stakeholders, and industry partners, hoteliers including attending industry events and conferences to stay up-to-date with industry trends and best practices.

Develop and implement standard operating procedures (SOPs) for MICE Operations, and continuously review and improve processes to ensure efficiency and effectiveness.

Collaborate with other departments, such as Sales and Marketing, to ensure alignment and coordination across the organization.

Identify and manage risks and issues related to MICE events/travels and develop contingency plans as necessary.

Ensure high levels of customer satisfaction and retention by providing excellent service to clients and stakeholders.

Qualifications:

Bachelors or masters degree in hospitality management, business administration, tourism or a related field.

At least 5 and above years of experience in the International MICE operation, including event planning, tourism, and operations management.

Strong leadership, communication, and organizational skills.

Ability to work effectively under pressure and manage multiple priorities.

Experience in managing a team and leading organizational change initiatives is desirable.

In-depth knowledge of MICE industry trends, best practices, and technologies.

The Head of MICE Operations is a senior management position that requires a results-driven individual who is committed to delivering exceptional service to clients and stakeholders. . We are seeking an experienced and results-driven Head of MICE Operations to lead our operational team and ensure the successful delivery of MICE events for our clients.

and above years of experience in the International MICE operation, including event planning, tourism, and operations management.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Operations Manager roles with real interview advice