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10 Benchmark Incentive Leisure Travels Jobs

Travel Consultant

1-5 years

Bangalore / Bengaluru

1 vacancy

Travel Consultant

Benchmark Incentive Leisure Travels

posted 6mon ago

Job Description

A travel consultant in the travel industry is a professional who helpsclients plan and arrange their travel experiences. The primary goal of a travelconsultant is to assist clients in creating memorable and hassle-free trips byproviding expert advice, coordinating travel arrangements, and ensuring allaspects of the journey are well-organized. Heres an overview of the jobprofile for a travel consultant:

Responsibilities:
  • Client Consultation: -Interacting with clients to understand theirtravel preferences, requirements, and budget. This involves active listeningand effective communication skills to gather relevant information.
  • Designing customized travel itineraries based on client preferences,including destinations, activities, transportation, accommodations, andsightseeing.
  • Staying updated on travel trends, destinations, attractions, localcustoms, visa requirements, and other travel-related information to provideaccurate and up-to-date advice to clients.
  • Making reservations for flights, accommodations, transportation, tours,activities, and other travel-related services. This includes comparing options,negotiating prices, and securing the best deals.
  • Coordinating all aspects of the trip, such as flights, transfers,accommodations, activities, and travel insurance, to ensure a seamless andstress-free travel experience.
  • Assisting clients in obtaining necessary travel documents, such asvisas, passports, and health-related requirements.
  • Providing excellent customer service by addressing clients inquiries,concerns, and requests before, during, and after their travels.
  • Handling unexpected issues or changes to travel plans, such as flightcancellations or changes in accommodations, to minimize disruptions and findsuitable alternatives.
  • Up-selling and Cross-selling: Recommending additional services,upgrades, or related products to enhance the clients travel experience andincrease revenue for the agency.
  • Utilizing travel booking systems, online resources, and travel softwareto research options, compare prices, and make bookings efficiently.
  • Meeting sales targets set by the company and contributing to revenuegeneration through successful client interactions.
  • Following up with clients after their trip to gather feedback, addressany issues, and build long-term relationships for repeat business.
Skillsand Qualifications:
  • Strong communication and interpersonal skills
  • Excellent organizational abilities
  • In-depth knowledge of travel destinations, cultures, and industry trends
  • Problem-solving and decision-making skills
  • Attention to detail and accuracy
  • Proficiency in travel booking systems and software
  • Sales and negotiation skills
  • Multitasking capabilities
  • Customer-focused mindset
  • Adaptability to changing circumstances
  • Time management skills
  • Educationand Experience:
  • A tourism graduate is typically required, but a bachelors degree inhospitality, tourism, or a related field can be advantageous.
  • Previous experience in customer service, sales, or the travel industryis beneficial.
  • Relevant certifications from organizations like the International AirTransport Association (IATA) can enhance credibility and knowledge.

Employment Type: Full Time, Permanent

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What people at Benchmark Incentive Leisure Travels are saying

Travel Consultant salary at Benchmark Incentive Leisure Travels

reported by 1 employee with 15 years exp.
₹3.5 L/yr - ₹4.4 L/yr
At par with the average Travel Consultant Salary in India
View more details

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