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173 Avalara Technologies Jobs

Senior Technical Writer

7-9 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Senior Technical Writer

Avalara Technologies

posted 10d ago

Job Description

You will be a mentor junior writer, ensuring the team delivers cohesive, impactful content. Partner with design, research and support teams to develop a content strategy, including what type of content customers need at each stage of their interaction with our products
Advocate for user-centered design principles and the role of content in shaping exceptional product experiences. Help develop and implement efficient content-development processes. Write and refine microcopy, user flows, and in-product guidance to simplify complex workflows and reduce cognitive load.
You will collaborate with designers to prototype and improve on content solutions that improve usability and accessibility. Evaluate and revise content to reflect product changes, maintaining version control and clear documentation.
You will Partner with User Researchers to gather insights and data-driven feedback on content effectiveness. Work with Engineering teams to ensure technical feasibility and seamless implementation of content solutions. Coordinate with Localization teams to support content translation and ensure consistency across global markets.
You will establish and maintain content standards, style guides, and best practices for Content Design. Use analytics and user feedback to measure content performance and iterate for continuous improvement.

What Youll Need to be Successful

You have demonstrated expertise in creating impactful, user-centered content for complex, enterprise-level products. Be prepared to share examples of your work, including how your content improved usability and contributed to our goals.
7+ years of experience in Technical Writing for software products or SaaS platforms. Experience with user-experience principles and how content influences design and usability.
Experience conducting user research or usability testing to inform content strategies. Knowledge of accessibility standards (e.g., WCAG 2.1) and best practices for inclusive content. Proficiency with content management tools, design software (e.g., Figma), and analytics platforms.
#LI-Onsit

Employment Type: Full Time, Permanent

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Prepare for Senior Technical Writer roles with real interview advice

Top Avalara Technologies Senior Technical Writer Interview Questions

Q1. Merge K Sorted Arrays Problem Statement Given 'K' different arrays that are individually sorted in ascending order, merge all these arrays ... read more
Q2. What is the low-level design for storing contacts in a phone book?
Q3. Minimum Number of Taps to Water the Garden Given a garden that extends along a one-dimensional x-axis from point 0 to point N, your task is ... read more
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What people at Avalara Technologies are saying

What Avalara Technologies employees are saying about work life

based on 277 employees
73%
80%
80%
72%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Avalara Technologies Benefits

Submitted by Company
Employee Assistance Program
Childcare Reimbursement Program
Flex-Wallet
Healthcare Benefits
Wellbeing Benefits
Diversity, Equity and Inclusion +4 more
Submitted by Employees
Work From Home
Health Insurance
Cafeteria
Free Food
Gymnasium
Team Outings +6 more
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Avalara Technologies Pune Office Location

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Pune, Maharashtra Office
Headquarter
7th floor, Amar Sadanand Tech Park (ASTP, Sadanand Estates, Baner Rd, opposite AMAR BUSINESS PARK, Veerbhadra Nagar, Baner Pune, Maharashtra
411045

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