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173 Avalara Technologies Jobs

HR Operations Lead

1-2 years

Pune

1 vacancy

HR Operations Lead

Avalara Technologies

posted 21hr ago

Job Description

What Youll Do

As our Global People Operations Manager, you will oversee a team of 4 People Operations Specialists based in India. You will ensure the efficient delivery of HR services, execution of audits, compliance with regional employment laws, and alignment with global HR policies.

You will work with cross functional partners to find opportunities to improve and streamline processes and then implement those improvements among our global People Operations team.

As a hybrid role, this position requires two days per week in the office, with the flexibility to work from home three days per week. You will report to the Senior Manager of People Operations


What Your Responsibilities Will Be

  • Manage the daily operations of the People Operations team in India, overseeing service delivery, case management, and transaction accuracy.
  • You will provide guidance to individual contributors across all levels to build a high-performing team culture
  • Collaborate with the Senior Manager in the U.S. to align team objectives with global People operations strategy.
  • Ensure that all employee inquiries, escalations, and People & Culture transactions are handled using Workday and ServiceNow, meeting service level agreements (SLAs) and maintaining compliance.
  • Oversee complex or sensitive People & Culture cases that require escalation, ensuring resolution.
  • Drive process improvement initiatives to streamline workflows, enhance efficiency, and improve the employee experience within the India region.
  • Ensure compliance with local labor laws, tax regulations, and company policies, addressing any gaps or risks in partnership with legal and compliance teams.
  • Represent the People Operations team during cross-functional meetings
  • Assist in the execution of global People & Culture projects, ensuring successful implementation within the India team.
  • Look for opportunities to automate processes utilizing Workday, write the requirements and test scripts, oversee testing and the successful implementation of the process change.

What Youll Need to be Successful

  • Bachelors degree in Human Resources, Business Administration, or equivalent experience
  • 6+ years of experience in HR operations or shared services, with at least 1-2 years in a leadership or managerial role.
  • Knowledge of Indian labor laws, employment practices, and compliance requirements.
  • Experience with HRIS systems (Workday preferred) and case management tools (e.g., ServiceNow).

#LI-Hybrid


How Well Take Care of You

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

Learn more about our benefits by region here: Avalara North America


What You Need To Know About Avalara

We re Avalara. We re defining the relationship between tax and tech.

We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business. Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world.

We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.

We ve been different from day one. Join us, and your career will be too.

We re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

  • Bachelors degree in Human Resources, Business Administration, or equivalent experience
  • 6+ years of experience in HR operations or shared services, with at least 1-2 years in a leadership or managerial role.
  • Knowledge of Indian labor laws, employment practices, and compliance requirements.
  • Experience with HRIS systems (Workday preferred) and case management tools (e.g., ServiceNow).

#LI-Hybrid

  • Manage the daily operations of the People Operations team in India, overseeing service delivery, case management, and transaction accuracy.
  • You will provide guidance to individual contributors across all levels to build a high-performing team culture
  • Collaborate with the Senior Manager in the U.S. to align team objectives with global People operations strategy.
  • Ensure that all employee inquiries, escalations, and People & Culture transactions are handled using Workday and ServiceNow, meeting service level agreements (SLAs) and maintaining compliance.
  • Oversee complex or sensitive People & Culture cases that require escalation, ensuring resolution.
  • Drive process improvement initiatives to streamline workflows, enhance efficiency, and improve the employee experience within the India region.
  • Ensure compliance with local labor laws, tax regulations, and company policies, addressing any gaps or risks in partnership with legal and compliance teams.
  • Represent the People Operations team during cross-functional meetings
  • Assist in the execution of global People & Culture projects, ensuring successful implementation within the India team.
  • Look for opportunities to automate processes utilizing Workday, write the requirements and test scripts, oversee testing and the successful implementation of the process change.

Employment Type: Full Time, Permanent

Read full job description

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What people at Avalara Technologies are saying

What Avalara Technologies employees are saying about work life

based on 278 employees
73%
80%
80%
72%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Avalara Technologies Benefits

Submitted by Company
Employee Assistance Program
Childcare Reimbursement Program
Flex-Wallet
Healthcare Benefits
Wellbeing Benefits
Diversity, Equity and Inclusion +4 more
Submitted by Employees
Work From Home
Health Insurance
Cafeteria
Free Food
Gymnasium
Team Outings +6 more
View more benefits

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Avalara Technologies Pune Office Location

View all
Pune, Maharashtra Office
Headquarter
7th floor, Amar Sadanand Tech Park (ASTP, Sadanand Estates, Baner Rd, opposite AMAR BUSINESS PARK, Veerbhadra Nagar, Baner Pune, Maharashtra
411045

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