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UX Writer
Avalara Technologies
posted 2hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We are looking for an experienced UX Writer with 4+ years of experience to join our dynamic product experience team. You will create clear, and user-focused content that enhances the user experience of our digital products. You will work with designers, product managers, and engineers to ensure that our content aligns with user needs and our goals. You will report to Sr. Manager, Content.
- Understand your customers, gathering data and sharing information with your colleagues to improve the product experience
- Partner with design, and support teams to develop a content strategy for your features, including what type of content customers need at each stage of their interaction with our products
- Work with engineering and your learning team colleagues to respond to the delivery of multiple simultaneous software releases
- Collaborate with writers for other product areas to improve efficiency through shared content and create a seamless content experience for customers.
What Your Responsibilities Will Be
- Content Strategy and Creation:
- Maintain a voice and tone for our digital products, ensuring understanding of Avalaras brand and user needs.
- Create engaging, user-centered content for multiple touchpoints, including web interfaces, mobile applications, help documentation, and error messages.
- Collaborate with UX designers and researchers to understand user pain points and craft content that improves usability and accessibility.
- Cross-Functional Collaboration:
- Partner with product managers and engineers to understand product requirements and translate them into user-friendly content.
- Conduct user research and usability testing to gather feedback and improve on content based on user insights.
- Content Management and Optimization:
- Review and edit existing content for clarity, consistency, and effectiveness, ensuring it meets the highest standards of quality.
What Youll Need to be Successful
You have demonstrated an ability to develop technical documentation content and processes. Be prepared to share examples and writing samples that demonstrate your qualifications during the interview process.
- 5+ years of directly relevant technical content experience working for an enterprise software company
- 5+ years of experience writing and editing for the web and working with Wiki markup and HTML
Employment Type: Full Time, Permanent
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(based on 39 Avalara Technologies interviews)
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33%
10%
8%
8%
8%
33% candidates got the interview through other sources.
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What people at Avalara Technologies are saying
UX Writer salary at Avalara Technologies
reported by
1
employee
with 10
years exp.
₹27.9
L/yr - ₹35.6
L/yr
86%
more
than the average UX Writer Salary in India
View more details
What Avalara Technologies employees are saying about work life
based on 262 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Avalara Technologies Benefits
Submitted by Company
Employee Assistance Program Childcare Reimbursement Program Flex-Wallet Healthcare Benefits Wellbeing Benefits
Submitted by Employees
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Avalara Technologies Noida Office Location
Noida, Uttar Pradesh Office
A-13/A, Second Floor, Graphix Tower, Sector 62, Noida, Uttar Pradesh 201309, India
Noida, Uttar Pradesh
201309
201309
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