Accounts Receivable Executive

Job Summary:

We are seeking a detail-oriented and proactive Accounts Receivable Specialist with experience in managing claims. The ideal candidate will be responsible for handling the full accounts receivable cycle, ensuring timely payments, and resolving any claim-related issues with customers. The Accounts Receivable Specialist will also collaborate with various departments to ensure accurate invoicing, dispute resolution, and follow-up on outstanding accounts.

Key Responsibilities:

• Accounts Receivable Management:
• Maintain and manage customer accounts by processing invoices, payments, and credits.
• Monitor accounts receivable aging reports and follow up on overdue payments.
• Post customer payments, credits, and adjustments to the accounting system.
• Work with customers to resolve billing discrepancies and inquiries in a professional manner.
• Claims Handling:
• Manage and review claims related to accounts receivable, including disputes, returns, or chargebacks.
• Work with the claims department to track the status and resolution of customer claims.
• Ensure proper documentation of all claims and their resolution.
• Coordinate with the sales and customer service teams to identify and address potential claim issues before they escalate.
• Reconciliation & Reporting:
• Reconcile accounts receivable transactions to ensure accuracy and completeness.
• Generate and analyze reports for aging, claims, and collection activities.
• Provide regular updates to management regarding the status of outstanding claims and collections.
• Customer Communication:
• Build and maintain strong relationships with clients to facilitate smooth payment processes and resolve any issues.
• Communicate effectively with customers regarding payment terms, disputes, and outstanding balances.
• Compliance and Procedures:
• Ensure all claims and receivables procedures are in compliance with company policies and legal regulations.
• Assist in the preparation of audits and any financial reviews as required.

Skills and Qualifications:

• Education:
• Bachelor's degree in Accounting, Finance, or related field (or equivalent work experience).
• Experience:
• Minimum of 2-3 years of experience in accounts receivable and claims management.
• Previous experience with accounting software (e.g., QuickBooks, SAP, Oracle).
• Knowledge of claims management processes, dispute resolution, and legal compliance related to receivables.
• Skills:
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• High attention to detail and organizational skills.
• Proficiency in Microsoft Office Suite, particularly excel.